“I would recommend Bizrate Insights as a straightforward and powerful tool for uncovering unknown issues, validating internal beliefs, and elevating the voice of your customers to affect change and improve business operations.”
“Good listening is the first step of serving customers better, and will lead to long-term growth. Over the past few years, retailers have become very promotional, but we continue to focus on our customers’ needs. What really will differentiate a retailer is listening to the customer, and providing excellent service based on what we hear."