Bizrate Insights Testimonials

“Bizrate has given us a clearer picture of the KPI ratings we’re tracking, as well as customers’ experience with our site. We see feedback of the entire shopping journey, from browsing to purchase through final delivery. The information we receive gives us multiple markers to gauge how well we are serving our customers and identify where improvements can be made.”

"We were using Google Analytics and multivariate A/B testing to see what we could improve, which are great ways to do it, but it’s a longer road to travel. The quickest way is to hear directly from the customer, and that’s what Bizrate Insights provided for us."