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Bizrate Insights

Read 13 Bizrate Insights reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Bizrate Insights as their Ratings And Reviews Software

Bizrate Insights is one of the largest sources of verified customer-generated seller ratings and reviews, helping both retailers and consumers make informed decisions. Bizrate Insights’ core solutions cover the omnichannel shopping experience, including: online and mobile visitors, online and mobile buyers, as well as retail store shoppers & buyers, and call center interactions. Their online core solutions are free, allowing retailers of all sizes to build best-in-class customer experiences, gain competitive intelligence, and attract more qualified traffic from top search engines.

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Customer Rating Review Score based on 1099 reference ratings
4.8/5.0 (1099)

13Testimonials

  • “We've valued our 6+ year partnership with Bizrate in helping monitor our customers' experience across the shopping journey. The data and dashboards have been easy to use daily in understanding …

    Tyler England Vice President Customer Strategy & Insights

  • "We were using Google Analytics and multivariate A/B testing to see what we could improve, which are great ways to do it, but it’s a longer road to travel. The …

    Matt Gerstenslager Vice President of Digital Marketing

  • “The Bizrate Insights BOPIS Survey is a good tool for getting feedback from customers while the experience is fresh for them. We like having the opportunity to follow up with …

    Maria Tenreiro Director of Customer Care
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12 Case Studies

  • How Bodybuilding.com Uses Feedback-Driven Insights to Advance Their Customer Experience

    Dean Sakamoto Customer Experience Manager

  • How Insights From Website Visitors Drive New Business

    Jason Pafford Voice of the Customer and Communications Supervisor

  • The Limited Our Core Value is Putting the Customer First

    Dawne Brookes Supervisor, Ecommerce Contact Center & Operations
11 more case studies currently locked

Additional Bizrate Insights Information & Resources

Read Bizrate Insights Reviews, Testimonials & Customer References from 13 real Bizrate Insights customers.

Browse Bizrate Insights Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Bizrate Insights.

FeaturedCustomers has 2,105,718+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.