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Binary Fountain Case Studies

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    4.7 / 5.0
    Customer References92 total
    About

    Broadly helps small, local businesses strengthen their online reputations, attract leads, and foster loyal customer relationships. We offer an easy-to-use, end-to-end customer engagement solution from Inbox and Web Chat to Payments and Reviews. With streamlined communication and automated review requests, we make it easy for prospective customers to find you, work with you, and rave about you. Broadly powers 5-star customer interactions so you can build your legacy.

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    4.7 / 5.0
    Customer References11 total
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    Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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    4.7 / 5.0
    Customer References26 total
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    Loyalty360 is the unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. From their introductory individual memberships to their top Premium tier, their members are provided with the exposure, certification, and exclusive content they need to continue their path to true customer centricity.

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