"We wanted greater visibility over how much and what type of work lawyers across the different practice groups were delegating to better equip us with information to proactively respond to any workflow inefficiencies. The biggest motivators were easy prioritisation of tasks, technology-supported teaming and being able to identify peaks in …

“With BigHand Professional, fee earners can now dictate work to our support staff whilst they’re at court, or at home, meaning there’s no time wasted catching up when they get back to the office.”