“BigHand Business Intelligence offers flexibility and configurability. We built custom pages for our users -- from attorneys and partners to firm-level management -- and it allows us to track individual financial metrics, client and matter accruals/budgets, firmwide results and more."

"There is a deliberate intention on our part to put clients at the centre of what we do and to deliver the best legal service possible. We also recognise that doing so in a smooth and agile manner is increasingly important in terms of cost-effectiveness, staff empowerment and operational efficiency. …