"The initial auto-transcription project review made it clear that the Trust had not dedicated the resource on the ground to support user adoption. It became apparent that in many cases clinicians were still undertaking a significant amount of administration in liaising with administrative staff via email, reviewing and correcting lengthy …

“Our existing product was experiencing some stability issues and difficulty with upgrades. On top of that, we had limited mobile capabilities and decided to speak with BigHand as they’re considered the market leaders in dictation. After discussing our requirements with BigHand and designing a proposed solution, the decision to switch …