276 BigCommerce Testimonials

"Our account manager has been extremely helpful. His knowledge and guidance have saved us a lot of time, money and frustration."

"The visibility that comes from our new reporting helps us address issues quickly. We can now identify if it’s our issue or the warehouse’s issue, and we can fix the problem within minutes. It saves both me and my team at least 10 hours a week."

“We explored both Shopify and BigCommerce, but ultimately decided that BigCommerce would be the best solution for their needs, especially with how easily we could implement a hybrid DTC and B2B solution.”

"BigCommerce’s integration with ShipperHQ has also equipped us with a powerful engine to manage complex shipping rules, pricing and a variety of product configurations."

"The store implementation to launch our B2B business was accomplished within three months due to the turn-key nature of the BigCommerce platform. The project was relatively quick because of the easy configuration with BigCommerce’s out-of-the-box features, simple integration with our ERP, Sage 300, for orders and credit limits, and easy data migration of our product catalog and distributor accounts. We also found BigCommerce’s online, knowledge base resources comprised of videos, feature documentation, support articles and blogs to be very useful during our implementation."

"We found there were constant updates needed with Magento. Any plugins you had or any kind of apps that you had running, might not work after the update. Then, you’d have to pay untold amounts of money to get those plugins updated, typically after a customer tried to use them and they didn’t work - leading to a loss of sales."

"There always seemed to be some sort of domino effect, where if one thing changed with Magento, then another plugin or another app didn't work, and you would have to go in and do a CSI-type investigation to figure out what happened."

"Magento was one huge headache after another - from security updates to parts of our site not functioning. With BigCommerce, none of that is a concern now, which is great. We don’t have to spend time worrying about that, and we can spend time on running our business."

"Our experience and successful launch with BigCommerce is a great example of how like-minded brands can effectively align. Technical barriers were removed and we are able to focus on growing our business today while benefiting from BigCommerce’s forward-thinking roadmap and steady cadence of new features, which are designed for brands like us."

"We worked with BigCommerce partner Diztinct. We had a lot of questions because we didn't know how the process was going to be. Luckily, our developer Jeff at Diztinct is a BigCommerce expert and made everything so simple. He guided us well and answered all of our questions. Thanks to him, our experience migrating to BigCommerce was very smooth."

"With BigCommerce, we can get our product online in minutes. Gone are the long delays to make changes on our website and launching new products."

"We have more than 200 different partner vendor locations and drop shipping to coordinate, so this was no easy task."

"Since switching to BigCommerce, we’ve already seen a substantial lift in conversions compared to this time last year—as much as a 27% increase. We’ve also seen an increase in orders and demand revenue as well."

"Over the last five years, we’ve experienced growth that most other platforms wouldn't have been able to handle. We would have had to find a new ecommerce platform if we had not already been on BigCommerce."

"We like that BigCommerce enables us to continue evolving our site over time, rather than needing to budget and execute a major redesign every two years or so in order to stay current. That’s been one of the really cool things Cart Designers does for us that I haven't previously experienced with other design companies we've worked with in the past."