323 BigCommerce Testimonials

“It wasn’t a difficult decision. We liked the idea that there was greater native functionality on BigCommerce.”

"When mapping out our growth, we felt that BigCommerce was going to be much more customizable than other platforms and set us up for massive growth."

“We had reached a point with that old system where anytime we wanted to add a new feature, we had to repair or update something. We needed a platform that could grow as quickly as the business.”

"We like that BigCommerce enables us to continue evolving our site over time, rather than needing to budget and execute a major redesign every two years or so in order to stay current. That’s been one of the really cool things Cart Designers does for us that I haven't previously experienced with other design companies we've worked with in the past."

"BigCommerce really makes it easy for our customers to navigate to the point of purchase. We particularly like BigCommerce’s optimized one-page checkout feature, which has significantly improved our conversion rate, which has remained high since we migrated to the platform."

"What appealed to us most about BigCommerce was no longer needing to think about maintenance or uptime."

"Since migrating to BigCommerce, we’ve really been able to focus on growing our business, not worrying about rising development costs or spending time putting out fires."

“We get to ride the benefits along with all of the other BigCommerce customers. We save resources and money - 60% reduction in total cost of ownership to be exact - and we’re able to focus on selling our product and other revenue-generating initiatives.”

"Our account manager has been extremely helpful. His knowledge and guidance have saved us a lot of time, money and frustration."

"Traditionally, we relied on wholesalers to do a lot of our marketing, but going direct-to-consumer has enabled us to share our brand story with customers on our own site and in our own way."

“Today we have 19 stores and approximately 300 employees. With this type of growth, we knew we needed innovative technology to help us manage it.”

“I just realize how much we take for granted and how seamless BigCommerce makes everything for us, especially when we don't have to do any coding.”

“After all we had gone through, we made the pretty quick decision to switch to BigCommerce. One year after going live with Magento, we migrated again.”

“Customer service has been a big point of satisfaction for us. I was always able to call BigCommerce support and immediately talk to a real person to help resolve the issue. The 24/7 human touch was a big value add for me.”

"[Klaviyo is] truly the most powerful email platform, and it has largely amplified the success of our BigCommerce store."