323 BigCommerce Testimonials

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  • "The BigCommerce backend makes it easy for us to manage products and incoming orders, and the customizable frontend allows us to make our website easy for customers to shop and buy items."

  • “I recall another weekend where we had an attack on our Magento site, and we ended up with half a million invalid foreign email addresses in our MailChimp database.”

  • “We’ve hired new staff, expanded warehouse capabilities, and shifted responsibilities across the team, all because the website took off the way it did.”

  • "BigCommerce really makes it easy for our customers to navigate to the point of purchase. We particularly like BigCommerce’s optimized one-page checkout feature, which has significantly improved our conversion rate, which has remained high since we migrated to the platform."

  • "What appealed to us most about BigCommerce was no longer needing to think about maintenance or uptime."

  • "Since migrating to BigCommerce, we’ve really been able to focus on growing our business, not worrying about rising development costs or spending time putting out fires."

  • “We get to ride the benefits along with all of the other BigCommerce customers. We save resources and money - 60% reduction in total cost of ownership to be exact - and we’re able to focus on selling our product and other revenue-generating initiatives.”

  • "Our account manager has been extremely helpful. His knowledge and guidance have saved us a lot of time, money and frustration."

  • "Traditionally, we relied on wholesalers to do a lot of our marketing, but going direct-to-consumer has enabled us to share our brand story with customers on our own site and in our own way."

  • “Today we have 19 stores and approximately 300 employees. With this type of growth, we knew we needed innovative technology to help us manage it.”

  • “I just realize how much we take for granted and how seamless BigCommerce makes everything for us, especially when we don't have to do any coding.”

  • “After all we had gone through, we made the pretty quick decision to switch to BigCommerce. One year after going live with Magento, we migrated again.”

  • “Customer service has been a big point of satisfaction for us. I was always able to call BigCommerce support and immediately talk to a real person to help resolve the issue. The 24/7 human touch was a big value add for me.”

  • "[Klaviyo is] truly the most powerful email platform, and it has largely amplified the success of our BigCommerce store."

  • "In the past couple of years we realized that Shopify had numerous limitations on internationalization, which was something that would negatively impact our goals."