307 BigCommerce Testimonials

“Going from 0 to 60 on a brand new ecommerce platform would scare even the most seasoned IT professional, but we were quite surprised with how easy BigCommerce was to work with. Within months, we had a solid grasp of the ins and outs of the platform and customized the site just the way we wanted it.”

"The BigCommerce platform has the flexibility for us to provide applicable marketing content to each customer type we have defined."

"[Klaviyo is] truly the most powerful email platform, and it has largely amplified the success of our BigCommerce store."

"What appealed to us most about BigCommerce was no longer needing to think about maintenance or uptime."

"Since migrating to BigCommerce, we’ve really been able to focus on growing our business, not worrying about rising development costs or spending time putting out fires."

“We get to ride the benefits along with all of the other BigCommerce customers. We save resources and money - 60% reduction in total cost of ownership to be exact - and we’re able to focus on selling our product and other revenue-generating initiatives.”

"Our account manager has been extremely helpful. His knowledge and guidance have saved us a lot of time, money and frustration."

"Traditionally, we relied on wholesalers to do a lot of our marketing, but going direct-to-consumer has enabled us to share our brand story with customers on our own site and in our own way."

“Today we have 19 stores and approximately 300 employees. With this type of growth, we knew we needed innovative technology to help us manage it.”

“I just realize how much we take for granted and how seamless BigCommerce makes everything for us, especially when we don't have to do any coding.”

“After all we had gone through, we made the pretty quick decision to switch to BigCommerce. One year after going live with Magento, we migrated again.”

“Customer service has been a big point of satisfaction for us. I was always able to call BigCommerce support and immediately talk to a real person to help resolve the issue. The 24/7 human touch was a big value add for me.”

"In the past couple of years we realized that Shopify had numerous limitations on internationalization, which was something that would negatively impact our goals."

"BigCommerce truly cares about customer success in a way that I personally had not experienced with other platforms."

"BigCommerce is a reliable platform; since launching, we haven’t had to do much maintenance, which frees up time to make improvements to our online store."