323 BigCommerce Testimonials

“Usability, performance and security were items high on our list of priorities for a new platform. And we wanted something we could use on a day-to-day basis without a continual need for developer intervention.”

"One of the features that has been most valuable to us is BigCommerce’s native Abandoned Cart Saver, which allows you to very easily automate emails to shoppers that add a product to their cart but fail to complete a purchase. The emails are customizable, and since we launched on BigCommerce we’re seeing an increase of thousands of dollars and hundreds of orders every month pour in from the abandoned cart emails."

"Since we launched on Bigcommerce, we have seen significant year-to-year growth in revenue. While our traffic has increased dramatically, we have maintained a repeat customer rate of approximately 50%."

"We found that there were a lot more people that worked on BigCommerce in terms of development. We were comparing all of the feedback versus a Magento installation, where it was much more difficult and more expensive to do the same stuff BigCommerce gets you without much effort or cost."

"[The new site] took us about a week to build, and another two weeks getting it all tested and approved by the team. In less than a month and for hardly any cost, we went from an old, outdated website to a BigCommerce, mobile-responsive, very modern site."

"When I first launched my BigCommerce site, I’d go to the support articles to help me learn how to use it. There are so many great articles and tons of helpful videos."

"Being able to integrate this one step solution on the back end in BigCommerce is so nice. We can access customer records, see questions, adjust orders or addresses, and easily access transaction information all in one place."

"BigCommerce was the only ecommerce platform for a business of our size that allowed for product variant customization in a complex way, and that contained both an ecommerce solution as well as content pages that could serve as a CMS."

"Though ZenPro Audio’s team is small and their focus niche, they have been able to rely on their BigCommerce-powered site to consistently grow their business year after year."

"With BigCommerce, you literally just drag and drop — it’s so easy. We sometimes get interns with no experience, and they can figure out how to do complex operations like bulk product uploads quickly because the tool is so easy to use."

"People like that judge a company by their website. Investing energy, time and money into a website is probably the number one rule in any small business, especially start ups. I you want to drive traffic and sales, you really need to make people stop and remember you."

"We are tracking everything with BigCommerce, including wholesale versus retail as well as all international inventory management."

"After searching for quite a while, we decided to first test one of our sister ecommerce sites on BigCommerce. We quickly figured out how to use it and then switched Glory Cycles to the BigCommerce platform as well."

"We’ve found that BigCommerce isn’t just a selling platform it’s also our product catalog and our medium for customers who want to want to speak to us through channels like social media and live chat."

"We expected to see a modest dip in revenue due to seasonality, but since switching our online sales are up 15–20%."