323 BigCommerce Testimonials

“Usability, performance and security were items high on our list of priorities for a new platform. And we wanted something we could use on a day-to-day basis without a continual need for developer intervention.”

"One of the features that has been most valuable to us is BigCommerce’s native Abandoned Cart Saver, which allows you to very easily automate emails to shoppers that add a product to their cart but fail to complete a purchase. The emails are customizable, and since we launched on BigCommerce we’re seeing an increase of thousands of dollars and hundreds of orders every month pour in from the abandoned cart emails."

"Since we launched on Bigcommerce, we have seen significant year-to-year growth in revenue. While our traffic has increased dramatically, we have maintained a repeat customer rate of approximately 50%."

"We went from a home grown platform over to BigCommerce and immediately our conversion rate almost doubled — and that made the revenue jump significantly. To get more specific, our mobile revenue went up 120%, desktop went up 22% and tablet went up 77%."

"The doubling of revenue we saw by switching to BigCommerce was just a testament to all these built in SEO features, speed and all the optimizations that BigCommerce has their whole team working on."

"We’ve given our customers nearly every conceivable way to buy from us."

"There is rarely a product or tool that BigCommerce launches that I don’t test or try in some way. For instance, the integration between BigCommerce and Facebook was super easy."

"I’m obviously very pleased with our growth and I definitely attribute it to our re-platform and our new mobile sites."

"The BigCommerce platform has the flexibility for us to provide applicable marketing content to each customer type we have defined."

"We did just update to the new checkout flow BigCommerce offered, which is super sleek and nice. It works really well, and we didn’t have to do any of the work there. That is another great thing about BigCommerce: little to no development work if we don’t want to."

"We use BigCommerce’s out-of-the-box customer groups to do that segmented merchandising. It’s critical for our business. As a small player, we don’t want to get stuck in a pricing race to the bottom, so we focus on the areas that we can really drive value for our customers and the business."

"BigCommerce gives us the backend flexibility to build a customer-centric brand without a single barrier to our future growth."

"One of the automatic features from BigCommerce that I love is that depending on which country you come in from, the site will show you product prices in your own currency."

"I know some of the other ecommerce platforms like Shopify have internal point-of-sale systems, and that just wasn’t going to work for us. BigCommerce was the only platform that offered an inventory integration for both the website and brick-and-mortar location through Square."

"BigCommerce was the only platform that had the features built-in that would allow us to build out what we needed in a very short and easy manner."