315 BeyondTrust Testimonials

"Thanks to Retina we’ve moved from a reactive security approach to a proactive one. We’re able to get insights more quickly and be able to prioritize those insights and respond to the most critical threats immediately rather than blindly."

"It has helped to identify specifically the vulnerabilities that potentially put the organization at risk which in turn has led to more efficient patching."

“We can go straight into a Bomgar remote support session from the Dell KACE system and automatically capture everything that is said and done during that session in the Dell KACE record. That is a major improvement for us.”

"With PowerBroker, we have better user engagement/experience for our customers, along with better security."

“We have two Bomgar appliances. The primary one is in New Orleans at our corporate office and the other in Austin, Texas. In the event of a disaster, we simply point our host name to look for the IP address set up at the Austin site.”

"Likewise Enterprise has been instrumental in our security plan to lock down and audit our VMware systems. Virtualization has become absolutely mission critical to our operations and Likewise has been a perfect complement to our production infrastructure."

“Bomgar doesn’t leave a trace (on the remote system). You’re like a really good Boy Scout. No trace left behind. You guys earned your badge on that one.”

“Before [Bomgar], I would walk around, and I would see people pulling out their hair, lights blinking, phones buzzing and I wonder, ‘Are we ever going to get the work done?’ And that was just trying to connect, Now it’s flawless. There’s less frustration and a decrease in call times, which allows us to do more with less.”

“Bomgar takes the stress away from our customers. They no longer have to follow instructions from the support staff. Customers are pleased to see us working on their problems directly.”

"The ease of installation and use of PowerBroker for Servers, as well as the positive feedback from users, convinced us to implement PowerBroker for Servers on every Unix/Linux server."

“We take advantage of a number of Bomgar features to connect to and monitor the student’s computer. At the end of the day, what we accomplish with Bomgar distinguishes us from our competition. To make this an authentic, online proctored environment, we must dot all the i’s and cross all the t’s from the institution’s perspective. Bomgar makes that possible.”

"In PowerBroker for Servers, we found a cost-effective, robust solution for securely managing privileged access, satisfying compliance regulations and increasing productivity."

“Providing outstanding support to our customers after we install our software is one of our main focuses. Bomgar is a great fit for us because it gives our support reps the tools they need to quickly help our customers in whatever capacity they need assistance. That is vital to our customers’ experience and our company’s reputation.”

"The net result is that no longer do we need to ‘punch holes’ in our security in order to complete certain tasks."

“The Bomgar platform has enabled us to take on the role of a ‘Virtual IT Department’ for many of our existing customers. We are able to leverage that service to other new prospects, as well. The productivity and efficiency gains we have experienced with Bomgar are paramount in today’s fastpaced help desk environment."