"Retina has helped for PCI compliance."
"PBEPP offers the best combination of protection, price, footprint and stability. The thing I like best about PBEPP is its zero-day protection, which is unmatched."
“As we learned more and more about Bomgar’s solution versus the others, we realized how important it was to us to keep our critical infrastructure in-house.”
"We were skeptical there was a solution on the market to meet our needs fully."
“Prior to Bomgar, we used pcAnywhere and we spent about as much time troubleshooting our connection issues with the modems as we did providing remote support to our clients.”
"Essentially, I’m paid to act like a hacker. It’s my job to break software and get into systems. If I don’t get in, I’m not satisfied because I know real hackers don’t give up easily. With Retina, I always find vulnerabilities to exploit."
“It is not always the case that a single solution can perform equally well in every part of a diverse set of business environments you find in a global company like ours. Bomgar stands out as a robust, reliable remote support solution that meets our needs today and will continue to do so in the future. It has turned out to be an exceptionally good choice for our company.”
"This is the kind of efficiency that has helped managed security services grow to become 45% of Locknet’s business. Business has tripled in the last year, largely due to the MSP side of the business, and we’re on pace to double again this year."
“Since implementing Bomgar, we’re finding average time-toresolution is less than half when comparing chat support with phone support, the students at CMU would agree.”
“We’d have technicians spending six hours per day in their cars, Those hours driving are lost hours to both us and all of our clients. The end result was that we were losing money on each and every vulnerability assessment, and we weren’t able to scale our security service offerings.”
“We were looking to support our new hybrid approach to delivering service and support to clinical and management staff. With Bomgar, we have delivered improved response times and reduced our spending on both travel and third party technology solutions. We have also exceeded our service level targets for support and services.”
“Mostof our clients are not security experts. Many don’t even have an IT staff. We needed to finda way to simplify how data was presented, so clients who weren’t experts in security could understand the reports.”
“Many of our clients are highly regulated government, financial and medical institutions.The ability to comply with their vendor security audit requirements is extremely important to us. Bomgar plays an integral role in helping us ensure that we have tight control over access to client data and are controlling points of ingress through which data could be breached.”
"Retina and Iris combine to give us the confidence that when we go to sleep each night, we know our network will be safe and running properly the next morning. The products have also helped us achieve the proper balance for the level of security we need for our network."
“When you’re dealing with government agencies or healthcare organizations, security, logging and auditability is paramount. We needed a tool that could provide both help desk efficiency and best-in-class security.”