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Balto

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Read 42 Balto reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 8 customer videos to see why companies chose Balto as their Conversational AI

Balto is the #1 Real Time Guidance Platform for Contact Centers powered by AI. It unites agents with industry-leading AI to empower teams with real-time guidance, resulting in happier customers, increased revenue, and perfect conversations on every cal...

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  • 42 Testimonials View
  • 44 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 2084 reference ratings
4.8/5.0 (2084)

42Testimonials

  • “Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined.”

    Heather Heisler Supervisor

  • “Balto helps the agents on my team provide timely, relevant, and complete information to the customers they are talking to. The ability to have general and specific information at their …

    Shannan Turner Patients Account Manager

  • “Balto has helped us transform our compliance and onboarding processes, and the real-time reporting features have been a game-changer. Our agents feel more confident, and we have the data we …

    One Mnet Health
41 more testimonials currently locked

44 Case Studies

  • Redirect Health Elevates Member Experiences With Balto

  • How One Mnet Health Optimizes Compliance and QA with Balto

  • Pima Medical Institute Cuts Inefficiencies With Real-Time Guidance and Notetaker

43 more case studies currently locked

8 Customer Videos

  • Redirect Health Consistently Elevating Their Member Experiences With Balto
    Play Video
    Barry Pritchett VP of Care Logistics
  • Leading Change in Collections With Credit Control Corporation
    Play Video
    Bettina Hagey Head of Quality & Training
  • Renewal by Anderson Delivers World-Class Homeowner Experience With Balto
    Play Video
    Don Halling Regional Director of Inside Sales
7 more videos currently locked

Additional Balto Information & Resources

Read Balto Reviews, Testimonials & Customer References from 42 real Balto customers.

Browse Balto Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Balto.

Watch Balto Customer Videos to learn why 8 businesses chose Balto.

FeaturedCustomers has 2,015,504+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.