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“Before, the only thing our customer service reps had was the same thing the customer had: the billing read. Now we’re able to look at hourly data every day, analyze it or set alerts, proactively let the customer know they may have an issue and work with them to resolve …
“We were surprised at how easy it is to deploy the cellular endpoints. You plug them in, activate them, provision them through the software and you start getting the reads.”
Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the …
Sensus, a Xylem brand, helps a wide range of public service providers – from utilities to cities to industrial complexes and campuses – do more with their infrastructure to improve …
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