Badger Meter is a leading innovator, manufacturer and marketer of flow measurement and control products, serving water and gas utilities, municipalities and industrial customers worldwide. Measuring a variety of liquids — from water to oil and lubricants in industrial processes — products from Badger Meter are known for the high degree of accuracy, long-lasting durability and ability to provide valuable and timely measurement information to customers. Residential and commercial metering technology from Badger Meter is designed for optimal system performance, superior reading and billing accuracy, and maximized revenue generation.
“We currently have about 1,500 people signed up for EyeOnWater, and they like the system a lot. Our water customers are actively engaging with their consumption patterns and notifying us about concerns. The EyeOnWater application has also helped our customer service team reduce time spent handling billing disputes. What used to take upwards of 2-3 hours from the office to the field and back to get a resolution, now thanks to EyeOnWater only takes a 5-10 minute phone call with a customer without having to roll a truck at all. We have accurate and reliable data at our fingertips, so we simply show the customer the data.”
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