“It’s not so much that we have one success formula, and perhaps that’s the secret. After all, a formula is a fixed concept, while in fact we move with the developments in the market and the wishes of our principals. An important spearhead is that we always want to make …

“Our organisation operates mainly in the provinces of Flevoland, Utrecht and Zuid-Holland. These are major regions with many urban areas in which millions live. Whether we are dealing with crisis centres, women’s shelters, day shelters, night shelters or protected and supervised living, naturally it’s primarily about people, but also about …