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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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  • 84 Testimonials View
  • 36 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 3774 reference ratings
4.7/5.0 (3774)
  • Fall 2026 Market Leader Facilities Management Software
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84Testimonials

  • "We selected ServiceChannel not just because of the value they bring as a "call center", but because of the service they provide as a data management partner. As we have …

    James Franke Regional Facilities Manager, Cosi Inc.

  • “ServiceChannel has opened up a new level of dialogue and understanding with our vendors. Many of these discussions are based on the scorecards that we generate through the platform, which …

    Global Specialty Retailer VP Facilities & Energy Services

  • “Accountability to our team means not having things fall through the cracks. By using ServiceChannel, we know when our service providers are there on site and can see when the …

    Patty Cruz RFMP, Director Facilities and Corporate Real Estate
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36 Case Studies

  • ServiceChannel Enables Razzoo’s to Make Informed ‘Repair or Replace’ Decisions in Real-time

    Craig Bayless Director Facilities Management

  • Smile Brands, Inc. - Customer Case Study

    Scott Graversen Director of Facilities and Dental Equipment

  • Sit ‘n Sleep’s FM Team Sleeps Better at Night by Replacing ‘Legacy …

    Patty Cruz RFMP, Director Facilities and Corporate Real Estate
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19 Customer Videos

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Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.