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ServiceChannel

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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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Customer Rating Review Scorebased on 3306 reference ratings
4.7/5.0 (3306)
  • Market Leader 2025 2025
    Fall 2025Market LeaderFacilities Management Software
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84Testimonials

  • "Our vendors are more accountable and better performing when tracked through ServiceChannel. We reduced work order resolution time by 44%."

    Shake Shack
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36 Case Studies

  • Freshpet Cuts Out Middleman for Asset Management, Improves Operations and Increases Customer Satisfaction

    Vladimir VukaaDirector of Retail Assets
35 more case studiescurrently locked

19 Customer Videos

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    Chelsea PriorSenior Project and Technical Services Manager
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Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.

FeaturedCustomers has 1,840,277+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.