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ServiceChannel

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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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  • 84 Testimonials View
  • 36 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 3553 reference ratings
4.7/5.0 (3553)
  • Fall 2025 Market Leader Facilities Management Software

84Testimonials

  • “ServiceChannel has significantly reduced the time and costs involved in maintaining our facilities.”

  • “Transparency means being able to see the full picture. Coming from the accounting side of things, we would never be able to see any invoices, any bills coming through for …

  • "The rationale for using Service Channel Service Automation at our company was self-evident. Essentially, we have modernized what was a rudimentary facilities management practice, which helps our studios focus on …

83 more testimonials currently locked

36 Case Studies

  • Apparel and full-service restaurant chain automates day-to-day work orders to focus more …

  • Global Financial Services Provider Leverages Business Intelligence from ServiceChannel to Improve Processes …

  • RaceTrac Accelerates Facilities Operations and Maintenance with Enterprise Service Automation

35 more case studies currently locked

19 Customer Videos

  • UCB - Customer Success Story (Scott Graversen - Director of Facilities and Dental Equipment)
  • East coast electrical contractor scales tenfold while maintaining excellent service
  • Panda Restaurant Group - Customer Success Story (Roger Goldstein - Panda Restaurant Group)
18 more videos currently locked

Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.