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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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  • 84 Testimonials View
  • 36 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 3729 reference ratings
4.7/5.0 (3729)
  • Fall 2026 Market Leader Facilities Management Software
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84Testimonials

  • “Transparency means being able to see the full picture. Coming from the accounting side of things, we would never be able to see any invoices, any bills coming through for …

    Justin Haapala Senior Accountant

  • "ServiceChannel is a vital tool in managing our maintenance and facilities. If you’re running a multi-site restaurant business of any type, it’s a must."

    Roger Goldstein Executive Director Facilities and Energy

  • “I have had the pleasure of using ServiceChannel at two different retailers, which allowed me to see the different ways in which the industry can leverage the system for their …

    Myriah Kingen Facilities Director
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36 Case Studies

  • CorePower Yoga Slashes Facilities Maintenance & Repairs Costs by Half Using ServiceChannel

    Brian Peoples Director of Facilities

  • RaceTrac Accelerates Facilities Operations and Maintenance with Enterprise Service Automation

    Jelani Headley Senior Manager, Field Services Support

  • Sit ‘n Sleep’s FM Team Sleeps Better at Night by Replacing ‘Legacy …

    Patty Cruz RFMP, Director Facilities and Corporate Real Estate
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19 Customer Videos

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Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.

FeaturedCustomers has 2,072,286+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.