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ServiceChannel

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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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  • 84 Testimonials View
  • 36 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 3705 reference ratings
4.7/5.0 (3705)
  • Fall 2025 Market Leader Facilities Management Software
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84Testimonials

  • "Looking to free up time, save on your budget, make better decisions and bring efficiencies to your business? I highly recommend ServiceChannel for all those reasons."

    Kindercare

  • “A solid Facilities Maintenance management software solution. The product itself is relatively intuitive and a quick learn. If you’re not sure how to do something, figuring it out is usually …

    Tony Lago Store Facilities Supervisor

  • “My job is complicated; the platform is what simplifies it.“

    Lexi Lalo Facilities Manager
83 more testimonials currently locked

36 Case Studies

  • Global Retailer Sees Increased Visibility, New Service Model and Reduced Spend

  • RaceTrac Accelerates Facilities Operations and Maintenance with Enterprise Service Automation

    Jelani Headley Senior Manager, Field Services Support

  • Bloomin’ Brands Drives Enterprise-Wide Facilities Management Excellence Across 1,200+ Locations

    Jon Ahrendt Director of Facilities Management
35 more case studies currently locked

19 Customer Videos

  • CAL's Convenience - Customer Success Story (Jim Pearson - CAL's Convenience)
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    Jim Pearson CAL's Convenience
  • Louis Vuitton - Customer Success Story (Alan Donohoe - Senior Manager of the Preservation Department)
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    Alan Donohoe Senior Manager of the Preservation Department
  • Raising Cane's - Customer Success Story (Heather Robison - Raising Cane's)
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    Heather Robison Raising Cane's
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Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.

FeaturedCustomers has 2,038,125+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.