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ServiceChannel

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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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  • 84 Testimonials View
  • 36 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 3573 reference ratings
4.7/5.0 (3573)
  • Fall 2025 Market Leader Facilities Management Software

84Testimonials

  • "Long ago, we recognized the need for instantaneous reporting and resolution of service calls, as well as the need for a system, which would allow the national retailer to measure …

  • “A solid Facilities Maintenance management software solution. The product itself is relatively intuitive and a quick learn. If you’re not sure how to do something, figuring it out is usually …

  • “Transparency means being able to see the full picture. Coming from the accounting side of things, we would never be able to see any invoices, any bills coming through for …

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36 Case Studies

  • How a 40-year-old dental service company revitalized its business through a facilities …

  • Ferguson Makes Strategic Use of FM Analytics to Increase Work Order Efficiency, …

  • Ovation Brands Gains Increased Visibility and Vendor Depth While Slashing Costs

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19 Customer Videos

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Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.