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Read 84 ServiceChannel reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 19 customer videos to see why companies chose ServiceChannel as their Facilities Management Software

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

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  • 84 Testimonials View
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Customer Rating Review Score based on 3533 reference ratings
4.7/5.0 (3533)
  • Fall 2025 Market Leader Facilities Management Software
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84Testimonials

  • "For us, ServiceChannel has always been more of a partner. They don't get in the way of us and our business. Another thing is that they listen."

    Jason Jost Integra Service Group, Inc.

  • "ServiceChannel is a vital tool for managing our 2,000+ facilities. For running a multi-site restaurant, it's a must."

    Roger Goldstein Executive Director of Facilities

  • "ServiceChannel’s support team is really helpful when it comes to working with busy facilities managers who don’t have time to pick up the phone."

    YESCO
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36 Case Studies

  • Georgia HVAC business finds springboard to growth

    Chris Lampien Operations Manager

  • DFC Global leverages Business Intelligence from ServiceChannel to improve processes and reduce …

    Kenneth Engle Director of Real Estate & Construction, DFC

  • CorePower Yoga Slashes Facilities Maintenance & Repairs Costs by Half Using ServiceChannel

    Brian Peoples Director of Facilities
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19 Customer Videos

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Additional ServiceChannel Information & Resources

Read ServiceChannel Reviews, Testimonials & Customer References from 84 real ServiceChannel customers.

Browse ServiceChannel Case Studies, Customer Success Stories, & Customer References from 36 businesses that use ServiceChannel.

Watch ServiceChannel Customer Videos to learn why 19 businesses chose ServiceChannel.

FeaturedCustomers has 1,906,330+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.