"We realized that we were facing very tight financial circumstances, We were at risk of becoming bankrupt. We realized that we were doing a very poor job of processing our own billing claims. And so we turned to athena to help us process our bills and improve our revenue cycle. …

"Collections increased more than 15% despite the fact that the number of billed anesthesia units declined 1% and our payer mix worsened—with an increase in Medicaid patients by 1.5% and an increase in self- pay by 0.75%."

“We were forced to manually track all claims that had been submitted and we were seeing that, because many of the patient reports contained incorrect information, the claims were not getting processed. In many instances, the operation was unaware of this fact because the current system did not possess an …

“We are now being seen by the federal government as a very efficient provider of healthcare for our region. We really do attribute the majority of that to athena.”

"The great thing about working with athenahealth is that you're not just buying some piece of software to run in your office. You're part of a team approach, and you benefit from the experience of all the practices that use their solutions, instead of having to learn everything the hard …

"I think we were concerned that it would slow us down and get in the way of taking care of our patients, We felt that trying to achieve Meaningful Use might place more emphasis on documentation and detract from the patient-provider interaction."

"Athenahealth's eligibility checking has proven to be very beneficial since it brings in revenue that we previously would have lost. Plus, it has freed up staff time for other duties."

"Athenahealth presented us with an intelligent, detailed implementation plan that let us know exactly what we needed to do—and what they were going to do—at every step along the way, they communicated clearly about everything that was happening and was going to happen; they were knowledgeable and available."

“Through our relationship with athenahealth we are able to be on the cutting edge of providing data to the patient at the time that they need it.”

“Athenahealth is a top notch company—they keep us up to date on everything. They are constantly alerting clients when there is anything new. They hold regular trainings online that are easy to participate in.”

“Athenahealth’s online training is fantastic!. There is a lot to learn, but the training is so detailed and so easy to follow that the staff picked it up pretty quickly. athenahealth made a difficult and complex process simple.”

“All systems don’t make this easy to figure out. I can’t really imagine pulling that data together from another system as easily as I was able to do it with athena.”

"The satisfaction rate is very high. Patients are able to interact with our practice more easily, plus they are getting their lab results quicker and they appreciate that."

“athena has given [providers] visibility and transparency within their practice, It’s been really terrific for them to be able to see exactly where they’re at, to be able to pull specific reports about how much they’re collecting for newborns at the hospital...[or] from a specific insurance company. And how they’re …

“In women’s health care, the athenaCommunicator patient portal, to me, is more important than the billing. It’s crucial to patient satisfaction. Nobody else in our area has a system that communicates with patients as well as ours does. It’s the number one differentiator for us.”