“In women’s health care, the athenaCommunicator patient portal, to me, is more important than the billing. It’s crucial to patient satisfaction. Nobody else in our area has a system that communicates with patients as well as ours does. It’s the number one differentiator for us.”

"The percentage of claims we submitted that had errors dropped to the low single digits and we increased collections significantly in just three months."

"Athenahealth's eligibility checking has proven to be very beneficial since it brings in revenue that we previously would have lost. Plus, it has freed up staff time for other duties."

“Using athenahealth enables us to take time with patients, pay our staff a fair wage, and have a wonderful working environment.”

"Our billing staff went from four people to two, And the billing staff comes to me now looking for things to do. They work every day, but they also have time to devote to other areas of the practice. In half a day they can accomplish what used to take …

"I told them that I couldn’t pry athenaClinicals out of the dead, cold hands of my pediatricians."

"athenahealth has a great team that tells us what we need to know, when we need to know it, and what we need to do to make it happen, We are so lucky that athenahealth is ahead of the game."

"I’ve got my own set of answers right in front of me, and I don’t think that could ever be overrated."

"You don’t leave money on the table, We really didn’t have to do anything other than what we would normally do in our routine daily activities."

"Our previous systems were IDX, Medical Manager, paper, and before that, I think, stone."

"The rules engine was a huge seller, Nobody offered that then, and I don’t think even now anyone’s rules engine is as sophisticated as athenahealth’s."

"Embracing the future of care delivery and patient access, The financial incentives help, but they won’t be there forever. The quality metrics and access to patient data are the more important transitions with Meaningful Use. As clinicians, it’s exciting to jump off the hamster wheel we’ve been on because now …

"Collections increased more than 15% despite the fact that the number of billed anesthesia units declined 1% and our payer mix worsened—with an increase in Medicaid patients by 1.5% and an increase in self- pay by 0.75%."

"When I came here 20 years ago, there was a culture that you had to give back. You had to be a part of the fabric of the community."

"We realized that we were facing very tight financial circumstances, We were at risk of becoming bankrupt. We realized that we were doing a very poor job of processing our own billing claims. And so we turned to athena to help us process our bills and improve our revenue cycle. …