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"In short, athenahealth became a tool for us to address issues across the board, not just billing."
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“We are now being seen by the federal government as a very efficient provider of healthcare for our region. We really do attribute the majority of that to athena.”
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“athena has given [providers] visibility and transparency within their practice, It’s been really terrific for them to be able to see exactly where they’re at, to be able to pull specific reports about how much they’re collecting for newborns at the hospital...[or] from a specific insurance company. And how they’re …
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"To my knowledge, no one in the state of South Carolina or the Southeast is doing joint replacement as an outpatient surgery. I don’t know anywhere in the world where hip resurfacing as a subspecialty operation has been done yet as an outpatient surgery, We’re breaking new ground in doing …
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"We are very serious about [our mission], very dedicated to it, and we have to have the means to execute on that mission, We have the right tools with athenahealth for that mission, because it can go anywhere that we can connect on the Internet to support our health care …
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"We operate 72 clinics in two different states with a multitude of payer contracts. We operate both primary care and a multitude of subspecialties. And for us to be able to get in one location the information that we need [about] accounts receivable, payer enrollment, credentialing issues, how the EMR …
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"Clean claims in Texas are required by law to be paid within 30-45 days. athena allows us to build custom rules tailored to our practice’s needs. That ability, plus athena’s built in rules, have been helpful to prevent us from filing claims that would likely be denied."
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"If we’re going to survive, we need a bigger company behind us, I can’t imagine being a solo practitioner without an army of people like athena behind us. I wouldn’t be able to sleep at night."
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"We were approached by the hospital at one point but we preferred our independence."
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"With athenahealth, we have maximized our financial performance, We loved the idea of not purchasing software upfront. We did not have to invest large sums of capital in support systems."
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"We saw that quality care data collection was going to be important, But we recognized that hiring more staff wasn’t going to be cost effective. We needed to collect data seamlessly and without added cost. athenahealth provided that for us.”
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"With athenahealth, I have a network of experts on our side. They call patients for us, collect patient balances and insurance balances. I feel like I have a whole army of collectors trying to bring money into our practice for us."
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"Athena has built all the quality metrics we need right into the EHR, It’s fantastic. The Quality Tab helps us keep track of patient screenings. Patients are getting the care they need and they’re not missing anything important."
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"athena has helped us with our growth and quality of care, They’ve really been there for us, giving us more time to spend with our patients. And if you can devote more time to your patients, you can be a better doctor."
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"My greatest challenge is practicing medicine meaningfully in a changing medical world, We want to take care of our patients as people, not as body parts or diagnoses."