"Because of AnswerDash and its dynamic Q&A platform, we don’t have to hire a new employee to answer the simple questions that are already answered on our website. This means cost-savings for the PetHub business and it means my customer care team is happier."
"What’s great about AnswerDash is that I only have to answer a question once and then it is visible to everyone, so I can spend more time with customers with complex, urgent needs, rather than answering the same basic questions over and over."
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. Give TeamSupport a try with our free 14 day trial, or set up a no-obligation guided demo today.