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AnswerDash

Read 12 AnswerDash reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose AnswerDash as their Knowledge Management Software

AnswerDash’s Predictive Q&A Engine empowers companies to give their website and app users the right information in the right place at the right time. With AnswerDash, businesses cut support tickets by 30 to 50 percent while improving online customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report.

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Customer Rating Review Score based on 2743 reference ratings
4.7/5.0 (2743)

12Testimonials

  • “Customers are staying on our site longer and are viewing more pages, which we love.”

    Namecheap

  • "We chose to adopt AnswerDash's technology to offer site users instant answers to their questions. We have estimated that the number of assisted support tickets has been drastically reduced, resulting …

    USGBC Director of Marketing

  • "AnswerDash is a game changer to our customer service approach. It‘s saving my support team from constantly dealing with repetitive inquiries, allowing them to spend more time with customers needing …

    Dan Moross Director of Customer Experience
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6 Case Studies

  • PipelineDeals Reduces Support Tickets by 51% and Live Chats by 87%

    Martin Sachs VP of Operations

  • MOO Increases Average Order Value by 1.8% and Order Conversions by 1.4% …

    Dan Moross Director of Customer Experience

  • PetHub Reduces Support Tickets by 67% with AnswerDash

    Tom Arnold Founder and CEO
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Additional AnswerDash Information & Resources

Read AnswerDash Reviews, Testimonials & Customer References from 12 real AnswerDash customers.

Browse AnswerDash Case Studies, Customer Success Stories, & Customer References from 6 businesses that use AnswerDash.

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