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AnswerDash

Read 12 AnswerDash reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose AnswerDash as their Knowledge Management Software

AnswerDash’s Predictive Q&A Engine empowers companies to give their website and app users the right information in the right place at the right time. With AnswerDash, businesses cut support tickets by 30 to 50 percent while improving online customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report.

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Customer Rating Review Score based on 2694 reference ratings
4.7/5.0 (2694)

12Testimonials

  • “Customers are staying on our site longer and are viewing more pages, which we love.”

    Namecheap

  • "We chose to adopt AnswerDash's technology to offer site users instant answers to their questions. We have estimated that the number of assisted support tickets has been drastically reduced, resulting …

    USGBC Director of Marketing

  • "“My favorite part of AnswerDash is the insight we get from seeing our site visitors’ questions and where people ask those questions on our site"

    Miyaka Cochrane Marketing Manager
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6 Case Studies

  • RedAwning Increases Bookings by 31% Using AnswerDash

    Tim Choate Chief Executive Officer and Founder

  • Act-On Uses AnswerDash to Deliver In-App Self-Service Answers to 18.5% of its …

    Dan Demas VP of Customer Success

  • PipelineDeals Reduces Support Tickets by 51% and Live Chats by 87%

    Martin Sachs VP of Operations
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Additional AnswerDash Information & Resources

Read AnswerDash Reviews, Testimonials & Customer References from 12 real AnswerDash customers.

Browse AnswerDash Case Studies, Customer Success Stories, & Customer References from 6 businesses that use AnswerDash.

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