"We saw Giggsy as a smart, but simple way to reduce the load on service desk email and call queues from many common questions, freeing the team to follow up on orders and get jobs moving. No one likes waiting on hold so a digital employee on our website gives callers the information they want immediately, and without them having to browse pageby-page. Instead, they can just ask Giggsy.”
"Conversations inside Facebook Messenger between companies and customers have a 30% better ROI than retargeting ads."