290 AfterShip Testimonials

"Operating an e-commerce startup with limited resource is a challenge. Especially if you ship internationally using different shipping providers. Thanks to AfterShip we now no longer have to worry about which shipment is where. They are all conveniently listed in the app which saves us time (=money) and allows us to reach immediately to delayed shipments (=happy customers). The email support is very quick and helpful. We had a small problem with the integration which was resolved within 24 hours."

"Great app! Perfect for tracking and managing orders after they ship. Even the free version is worth using, but the upgraded version will eliminate a lot of work as it automates the emails and shipping info."

"One of the best apps arround and the owner reply in every email nice Job guys."

"The AfterShip-powered branded tracking page has been a tremendous help. Customers can now easily track their packages without having to hunt for separate tracking pages, which not only saves them time but also creates a better overall experience."

“After very little post-purchase contact in the past, there's no more guessing when our orders will arrive. This keeps customers in the loop from the order stage until their treats hit the doorstep.”

“The biggest thing that AfterShip has done for us is giving us the ability to hyper-personalize our product recommendations with unique tracking pages that promote certain products based on the phase of the customer journey.”

"AfterShip Tracking helped Inspire Uplift greatly improve our customer experience and transparency into the entire shipment process globally across many carriers. Without a platform like AfterShip Tracking, it would be difficult for us to serve customers globally on the scale we currently do.”

“We use AfterShip Tracking to consolidate our consignment tracking data globally, to give our customers timely information about the location of their order, and to allow us to monitor and manage the customer experience our retailers are providing. Our work with AfterShip is an important part of our mission to make cross-border shopping easy.”

“We focus on building relationships with our customers because Lume is a personal product. With AfterShip Returns, what used to take our team upwards of 8 hours a week to do, now only takes us 1 hour. I have a lot more time to listen to customers and make sure they're happy with their purchase.”

“Before AfterShip, I was manually patching data every single day because if our data isn't up to date, our sales team isn't communicating with our customers in an effective, timely manner.”

“We blend the data sources including that from AfterShip Tracking, in our data warehouse. We have an operations team that monitors whether we kept our promise and we import the data into our BI tool.”

“AfterShip Tracking gives SpeedyTire the ability to leverage first-class developer tooling and CRM features for an amazing customer experience. AfterShip Tracking also gives the support team the clarity into active shipments enough to shift our mindset from reactive to proactive, cutting our returns & refunds by 21.2% by enabling the team to tackle problems such as lost packages before the customer even realizes there’s an issue.”

“This is where AfterShip Tracking comes in and helps us drive value for our members. Our objective is to make our members feel like they have full transparency and control over their orders. The integration and visibility of live tracking that AfterShip Tracking provides help us build trust and accountability between our merchants and members.”

"Without AfterShip Tracking, our retail clients would expect their suppliers to manually provide delivery confirmation, so it provides a time saving to the suppliers as well as the retailer."