309 AfterShip Testimonials

“We focus on building relationships with our customers because Lume is a personal product. With AfterShip Returns, what used to take our team upwards of 8 hours a week to do, now only takes us 1 hour. I have a lot more time to listen to customers and make sure they're happy with their purchase.”

"AfterShip is perfect in many regards but specifically for prevention of lost deliveries. By having a heads up from AfterShip and working proactively with customers, we saved so many hours. Highly recommended."

“At our company, we're all about making our customers happy. That's why we use AfterShip Protection for shipping - it's top-notch and prevents us from losing revenue. Plus, it makes our operations team feel good too! And when our customers are happy, they stick around longer.”

"Operating an e-commerce startup with limited resource is a challenge. Especially if you ship internationally using different shipping providers. Thanks to AfterShip we now no longer have to worry about which shipment is where. They are all conveniently listed in the app which saves us time (=money) and allows us to reach immediately to delayed shipments (=happy customers). The email support is very quick and helpful. We had a small problem with the integration which was resolved within 24 hours."

"I love how we receive updated tracking information quickly from AfterShip! I would recommend them to everyone with their own online retail store!"

"AfterShip is fantastic, not only does provide a seamless tracking experience for my customers, it reduces the time required to properly manage customer service and after sales support. As well as helping my customers, the app has definitely made me a lot more confident in running my business. AfterShip's apps are essential for everyone who is serious about their ecommerce business."

"A large part of our rapid growth is linked to not doing things like everyone else, especially in terms of ‘Big Data’. At ManoMano we believe that data makes it possible for customer experience to be ten times more satisfactory than in-store, more adapted and much more profound."

“One of our main customer experience metrics is the tracking rate. Aftership helps us to continuously increase this metric thanks to their expertise in the specifics of each carrier and their flexibility to add new carriers on demand.”

"AfterShip helped to improve the overall delivery experience by showing customer tracking events directly in their customer account instead of redirecting them to the carrier website."

"It would normally take 5-6 minutes to track orders and with AfterShip, it only takes 1-2 minutes."

“AfterShip is the most advanced shipment tracking solution on the market. It takes only 1-2 weeks for our engineers for the implementation.”

“Being able to provide accurate shipment tracking to our customers has been a big help in achieving greater satisfaction and allowing us to better manage customer expectations.”

"Absolutely fantastic app, great support, easy to use and quick to get up and running. Would definitely recommend."

"The best app I ever used. convenient, easy to use."

"Since Shopify has no native return processing options, AfterShip Returns is a no brainier."