“We didn’t want anything that might feel like predatory lending with sneaky fees. It really wasn’t about driving more sales. It really was about offering our customers a payment alternative.”
“Four or five years ago, the majority of wireless customers were buying subsidized phones from our respective carriers, whether or not they knew it. That’s all changed, and now customer financing is the norm. All the big carriers offer and heavily market financing to consumers who either can’t or don’t want to pay for their phones outright.”
“None of the other options gave us any confidence the outcome would be better than what Affirm gave us. Our customer base thus far has been limited to people who can afford our higher priced products.”
“The no-late-fees policy demonstrates empathy—‘Life happens, and we’re not going to ding you for it.’ I love that about Affirm.”
"Our shoppers have been hungry for a financing solution that isn't reliant on credit cards."
"I believe that Affirm does give us an advantage to bring in a larger customer base through its marketing potential."
"We’ve proven with our A/B testing platform that we're getting incremental new customers booking that wouldn't have booked with us if we didn't offer Affirm. So that's the biggest benefit—growth in the business."
“We believe Affirm is the market leader and strongest brand in the buy now, pay later space. And being able to display a brand as familiar and trustworthy as Affirm at the point of checkout makes a big difference, particularly when you’re making such an important healthcare decision.”
“This offer with Affirm is driving incremental sales that are really important for our business growth. That’s a big part of why we wanted to turn on this 48-month option.”
“With Affirm we see our customers feeling more confident in the design process and in their purchases because we value them and their spend.”
"It's a better checkout solution that enables consumers to move quicker on their purchase than they may have otherwise."
“Our customers create high quality one-of-a-kind pieces that meet their needs. By providing customers abundant options to customize their furniture, we celebrate home as a personal journey.”
“Another thing that impressed us is that, with Affirm, what you see is what you pay. There are no fees, no hidden costs, no secret language. That’s really important for the customer experience.”
“Affirm’s continued investment in new product development has resulted in our customers having an easier time purchasing from us. Adaptive Checkout puts our customers in a position where they have more payment solutions available to them.”
“Adaptive Checkout lets our brand become more accessible to a wider range of people. That’s a huge value to our company in expanding our customer base and our brand awareness.”