185 Adyen Testimonials

"Additionally, Adyen’s ability to add new payments options when we require them helps to futureproof the business. We recently added Apple Pay and it now accounts for about 5% of payments on our US website."

“In Switzerland, as many as 1 in 3 customers donated and Giving is widely adopted in Germany, the Netherlands and the United Kingdom. By far most people opt for 2 euros. Still, I find it striking how many people go for 8 euros, because that is a considerable amount. This may also indicate how much trust customers have in our brand.”

“We don't want to think about paying for things. We want to think about the experience that we're getting.”

"We’ve managed to get our chargeback rate down from 2% to 0.2%, which is a 90% drop overall. At the same time, we’ve managed to keep our authorization rates high."

“With Adyen we can uplift our credit card approval, improve the speed of checkout, and ensure that every single payment detail will be optimized, including fraud.”

“It's important for restaurant owners to be able to save time on reservations, payments, and management to devote as much energy as possible to their core business, like cooking, customer experience, events, etc.”

“The integration was flawless. We had all the tools that we needed, we had all the information and all the support. And so far, I think it's one of the most successful, painless and effective experiences in the integration that I have so far in my working career.”

“The event organizer doesn’t need to negotiate with different payment service providers or learn about completely foreign things. In that regard, Secutix offers a premium solution.”

"Adyen seemed like the right fit for us. We're incredibly gratified by the level of functionality and support we've been able to get."

"Both in-store and online, the checkout experience is very important. A smooth checkout is immediately reflected in your conversion because the more pleasant the experience, the greater the chance that a customer will continue the purchase and come back."

“A one-stop shop is important because you have one contact when support is required. Solving problems is faster and becomes easier."

"It's always important to keep innovating in the hotel industry. When you see something that will enhance the guest experience but also improves the security, then it's a win-win situation."

"Adyen for Platforms has helped us better support our customers, not only with payment processing, but, more importantly, from a guest experience standpoint. The solution offers robustness, scalability, and data visualization to our platform as well as our customers."

"The possibility of developing your own software for terminals is not that common. But Adyen provided us with the opportunity to do so. We worked closely with their support and development teams during the implementation, and the help we received was excellent."

"If there were any blockers in terms of adding your card or paying for services, people would be less inclined to use the product."