185 Adyen Testimonials

"If you come in first with a payment strategy that works, you can build a successful platform in every new territory far quicker than you can from any other approach."

“Customers these days prefer contactless and mobile payments. It’s super easy – we just need to tell them to tap their cards or devices on the POS terminal."

"We’ve managed to get our chargeback rate down from 2% to 0.2%, which is a 90% drop overall. At the same time, we’ve managed to keep our authorization rates high."

"Adyen was a natural choice for SMCP, as it was important for us to have a global player that was also standardized."

"It's in merchants' best interests to have a very close relationship with their PSP in the coming weeks and months, if they're going to be able to react quickly and efficiently."

"When our focus shifted to payments, we realized that there’s a lot we can achieve with Adyen. There are a lot of resources that Adyen has and can provide for us."

"Adyen has allowed us to reach new markets and add new payment methods quickly and without hassle."

“Our partnership is so significant because we have found a partner that develops the topic of payments together with us - and does so very flexibly, quickly and precisely.”

"The AMS1 device helps us minimize queuing and provide a better fan experience on high-frequency days."

“We give them the choice. If they want to participate, they say yes. If they don't want to - they say no.”

“The benefits of Adyen mean that we can fundraise directly via Decathlon customers!”

"Previously, merchants had to phone us or the payment providers if they had issues. This created a disconnect for the merchants and slowed down their ability to trade. Now, our merchants have one point of contact, which is Epos Now, and we have one point of contact, which is Adyen."

“The client journey is a relevant element of product strategy. We want to make it as smooth and as fluid as possible. So we decided to work on one specific point: the payment step.”

"The credit card billing processing done by Adyen is very robust and without incidents. In the insurance sector, billing activity is very sensitive to customer experience and journey. The solid process provided by Adyen is very important."

"Thanks to the new payment system, we see that the fan experience in our stadium is elevated to a higher level. As a club, we continuously strive to innovate and further our position as a pioneering club. A smooth fan journey and an intuitive payment system are important."