206 Adyen Testimonials

“Payments represent a key aspect for KIKO Milano. For this reason, we wanted to optimize this crucial phase in our customers' purchase journey. Also guiding us in this case was the desire to best meet their specific needs on the different channels.”

“It all rolls up into the Adyen platform in a familiar manner for people, where before we had 
separate systems for these sorts of things. So it's nice that it's unified.”

“There are lots of hurdles in online payments, especially when it comes to cross-border payments. Sometimes your debit card will be restricted on international websites, sometimes there are massive fees and delays. Sometimes your card may get triggered for fraud because you’ve made a purchase on a website that you don’t normally visit.”

"Adyen's global coverage, breadth of global and local payment methods, and fast and reliable service were key in our decision."

"The data that we get from Adyen lays the groundwork for how we set business goals."

“The rollout of Adyen for platforms and the Adyen terminal was by far the smoothest in terms of partners in the last 10 years of company history."

“Integrated payments gave so much opportunity to us and our merchants. We were in that opportune position to make that happen. It was a no-brainer that we truly wanted to serve our customers, because they are really the backbone of the global economy.”

“Giving is a fantastic addition to our customer journey. The feature is a unique bridge to our customer."

“In Switzerland, as many as 1 in 3 customers donated and Giving is widely adopted in Germany, the Netherlands and the United Kingdom. By far most people opt for 2 euros. Still, I find it striking how many people go for 8 euros, because that is a considerable amount. This may also indicate how much trust customers have in our brand.”

“This means we can further expand the omnichannel experience for customers and have a better view of customer behavior, all in one place. We're not the type of company that wants to actively target customers, but these tools give us the ability to build loyal customers. If we see that a customer buys 2 glasses every year, we can link a bonus to that. Think of a nice cleaning kit or glasses case.”

“We spent a long time looking for suitable software that could interface with all of our other hospitality partners, from kiosk providers and mobile check-in solutions to our hotel management software, and we finally discovered Adyen as the right choice for us.”

“The integration means we can deliver a unified omnichannel experience and provide a smoother checkout process in-store with mobile checkout and endless aisle capabilities. It also means we can extend digital into physical retail by connecting our in-store systems to our online ecosystem. This will allow us to leverage Adyen’s Unified Commerce payments data to get a full understanding of our customers’ shopping behaviours and actionable insights.”

"Adyen, is of course, at the forefront of technology, like we are at Picnic. We build our own software, Adyen does the same, and the granular level that they have really enables us to bring the best convenience and payment experience to our customers."

"The more payment methods we have, and the more frictionless the experience, is very important to us. Having the right online payments with fast service and smooth UX is key."

“Adyen makes payment more convenient for our customers. And that's our business.”