206 Adyen Testimonials

"We had seriously strict deadlines. We needed a partner that we could rely on, and we were not disappointed. Adyen went above and beyond our expectations to provide a seamless omnichannel solution, adding value throughout the process and working with us to improve our end solution."

“Launching embedded payments was a crucial step for Relay, and Adyen was the only partner that could seamlessly meet our requirements. From integration to compliance approvals, they moved efficiently and effectively through every stage of the build process, enabling us to stay on track and launch on time.”

“With Adyen it is easy to add new payment methods, all which can be managed from the same integration and just one contract. This has had a great impact on our business; in Germany for example, SOFORT now accounts for 10% of our orders.”

"Adyen's global coverage, breadth of global and local payment methods, and fast and reliable service were key in our decision."

"The data that we get from Adyen lays the groundwork for how we set business goals."

“The rollout of Adyen for platforms and the Adyen terminal was by far the smoothest in terms of partners in the last 10 years of company history."

“Integrated payments gave so much opportunity to us and our merchants. We were in that opportune position to make that happen. It was a no-brainer that we truly wanted to serve our customers, because they are really the backbone of the global economy.”

“Giving is a fantastic addition to our customer journey. The feature is a unique bridge to our customer."

“In Switzerland, as many as 1 in 3 customers donated and Giving is widely adopted in Germany, the Netherlands and the United Kingdom. By far most people opt for 2 euros. Still, I find it striking how many people go for 8 euros, because that is a considerable amount. This may also indicate how much trust customers have in our brand.”

“This means we can further expand the omnichannel experience for customers and have a better view of customer behavior, all in one place. We're not the type of company that wants to actively target customers, but these tools give us the ability to build loyal customers. If we see that a customer buys 2 glasses every year, we can link a bonus to that. Think of a nice cleaning kit or glasses case.”

“We spent a long time looking for suitable software that could interface with all of our other hospitality partners, from kiosk providers and mobile check-in solutions to our hotel management software, and we finally discovered Adyen as the right choice for us.”

“The integration means we can deliver a unified omnichannel experience and provide a smoother checkout process in-store with mobile checkout and endless aisle capabilities. It also means we can extend digital into physical retail by connecting our in-store systems to our online ecosystem. This will allow us to leverage Adyen’s Unified Commerce payments data to get a full understanding of our customers’ shopping behaviours and actionable insights.”

"Adyen, is of course, at the forefront of technology, like we are at Picnic. We build our own software, Adyen does the same, and the granular level that they have really enables us to bring the best convenience and payment experience to our customers."

"The more payment methods we have, and the more frictionless the experience, is very important to us. Having the right online payments with fast service and smooth UX is key."

“Adyen makes payment more convenient for our customers. And that's our business.”