"We wanted to learn from ADP, as a thought leader in the industry, what they’ve learned from their other customers, and how we could benefit from that. Embracing the best practices gave us the ability to learn outside of our own four walls."
"By making it so easy to run payroll, ADP has helped me concentrate on growing my business. I would highly recommend them to anyone because they’re knowledgeable and they really want to make sure everything HR and payroll related runs smoothly."
"As I look at how we continue to innovate in the future, it really is that partnership with ADP that helps us put things on the board."
"I like having all pertinent information on the home page: it is easy to navigate into those issues from the links to see what is going on and have to pay closer attention to."
"Without the [ADP Health Compliance monthly] review, I would have no idea what to look for. The system is good, but I’m not an ACA expert and have many other things to do that seem to take priority. Knowing that I have a monthly meeting forces me to fix problems that I can and lets me ask questions for things I do not understand."
"Monthly meetings to review [ADP Health Compliance results] allows us to get a snapshot of areas to focus and ensure we are ready for year end. [Our ADP Health Compliance technology and service have] been a great tool and partnership."
"We love our [ADP Service associate]! The monthly reviews with her are invaluable! Cleaning up our data on a monthly basis helps keep the year-end work to a minimum. [She] shows us how to look at our data, what it all means and helps up keep it clean. I can’t even IMAGINE what it would be like to have to do this on our own. ADP lives and breathes this stuff. We just do it to stay compliant. It’s just one SMALL piece of our job. It’s great working with a professional who KNOWS this ACA stuff! We heavily rely on ADP’s expertise!."
"I found it helpful to create a list of absolute needs from the beginning. Then as you move through the deployment, create a list of questions. You can take your needs and questions to your ADP representative to ensure you are getting everything needed for your company and they can answer the questions you had along the way."
"ADP is very user friendly. If I do need help, I can always call on the experts with a call or e-mail to customer service. They are all very knowledgeable and helpful."
"Take full advantage of the training, both in person and online. Many of the online classes provide simulated training, which is helpful when you finally deploy the product."
"Use all the tools available. There are so many ways to learn the products — help tips, Learning Bytes videos, community support on The Bridge and Learn@ADP. Everything is set up for you to be successful with the platform."
"Have an ADP implementation specialist on site or virtually to make sure the process is correct. I did that and was happy they were on hand to handle any issues that came up."
"Rely on the implementation team, they will help you through any issues you might be having. Make sure you do all of the items they request of you in a timely manner, as this will make the process smoother."
"Nanci Russell goes above and beyond to ensure that we are aware of compliance changes — especially when it comes to tax changes, new COVID-19 regulations and California requirements."
"The benefit of our Vantage setup is that I can do nearly everything I would be doing in my office, but remotely. I haven’t missed a beat being able to connect to my ADP systems to monitor and assist our HR professionals to do their daily tasks, as well as implement updates and projects, all remotely."