"Today, it takes us 3 days to manage payroll submission across both our Texas and Ohio locations. We manage payroll with just a few clicks. No manual checks at all. Now I spend those 3 days on strategic priorities, reporting and analytics."
"ADP TotalSource is very reliable, a great payroll system and a great professional service organization to work with. I highly recommend them."
"I trust the team we have in place and their knowledge was so vast compared to the other PEOs we considered. When it comes to responsiveness, they’re unparalleled. The additional HR and benefits administration support has freed up 25-35% of my time, allowing me to focus on more strategic initiatives …
"[ADP Health Compliance] includes an intuitive dashboard allowing ease of navigation and resolution. Also included is notes functionality which allows the flagging of profiles that need reviewed or updated (e.g. LOA status that impacts hours)."
"I like having all pertinent information on the home page: it is easy to navigate into those issues from the links to see what is going on and have to pay closer attention to."
"Without the [ADP Health Compliance monthly] review, I would have no idea what to look for. The system is good, but I’m not an ACA expert and have many other things to do that seem to take priority. Knowing that I have a monthly meeting forces me to fix problems …
"Monthly meetings to review [ADP Health Compliance results] allows us to get a snapshot of areas to focus and ensure we are ready for year end. [Our ADP Health Compliance technology and service have] been a great tool and partnership."
"We love our [ADP Service associate]! The monthly reviews with her are invaluable! Cleaning up our data on a monthly basis helps keep the year-end work to a minimum. [She] shows us how to look at our data, what it all means and helps up keep it clean. I can’t …
"I found it helpful to create a list of absolute needs from the beginning. Then as you move through the deployment, create a list of questions. You can take your needs and questions to your ADP representative to ensure you are getting everything needed for your company and they can …
"ADP is very user friendly. If I do need help, I can always call on the experts with a call or e-mail to customer service. They are all very knowledgeable and helpful."
"Take full advantage of the training, both in person and online. Many of the online classes provide simulated training, which is helpful when you finally deploy the product."
"Use all the tools available. There are so many ways to learn the products — help tips, Learning Bytes videos, community support on The Bridge and Learn@ADP. Everything is set up for you to be successful with the platform."
"Have an ADP implementation specialist on site or virtually to make sure the process is correct. I did that and was happy they were on hand to handle any issues that came up."
"Rely on the implementation team, they will help you through any issues you might be having. Make sure you do all of the items they request of you in a timely manner, as this will make the process smoother."
"Nanci Russell goes above and beyond to ensure that we are aware of compliance changes — especially when it comes to tax changes, new COVID-19 regulations and California requirements."
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