“Map out your current process and adjust to the electronic process. Also, educate people on how it’s going to work beforehand and know you might not have all attorneys using it. There will be some that still want to print the prebills. When you implement a system like this you …

“We were having a lot of issues with time entry. The client office that the attorneys work from is highly secure, therefore there is limited internet access. Time was recorded in spreadsheets or documents, which were sent back to the firm for processing by 1 to 18 people. As you …