171 3CX Testimonials

“We don’t understand VoIP, but we understand 3CX.”

“The new 3CX system gave us clear audio during telephone calls, whether internal within our sites or outside the office using the smartphone apps. This has enabled us to facilitate smart-working with our employees. Additionally, 3CX is incredibly user-friendly and there is a remarkable ease of access to the various queues and contact center features. Logs are thorough and complete, which allows us to analyze everything quickly and easily. A big bonus for us was the considerable ease of integration with company software, and freedom in the choice of hardware and VoIP service providers. We’ve also found it much easier to find and resolve errors.”

“We have a terrific new solution in place that works as it should, the users like it, and the experience of getting it all installed and “turned on” was painless.”

“There was no need to test other solutions as 3CX completely satisfied our objectives in regards to what we were looking for in a phone system. 3CX is a complete, easy to use and reliable system which has granted us independence with the management of our communications.”

“Prior to 3CX, we had one PBX per establishment. Our previous system was not adapted to the new uses of telephony and was too expensive in operation.”

“The migration from our analog system to VoIP, apart from the savings realized in terms of investments and deployment costs, has greatly improved the customer’s experience in regards to our services. Communication with the users is now of exceptional audio quality despite the difficult acoustic conditions in our underground parkings.”

“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”

"3CX has granted the non-profit organization ASSAD-HAD an easy and fast deployment. The management is centralized in our Headquarters and this allows us to manage remote locations directly through our MPLS. On a daily basis, 3CX offers us advanced features that some competitors usually sell as extra as well as huge flexibility to evolve our telephony in order to meet ASSAD-HAD’s growth. For our IT department, the maintenance and costs of our PBX have reduced dramatically."

“With 3CX, the organization’s communications just flow. User groups, departments, wherever needed, employees are always reachable via the same system.”

“3CX Phone System is a great product. It features flexible deployment and integration, high availability and continuous software improvement. Packed with the latest technology, this is a system that has changed our approach to voice communications.”

“I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system. One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”

“We are very satisfied about our new infrastructure based on 3CX Phone System. This software-based PBX for Windows has allowed us to slash the cost of acquisition, installation, maintenance and utilization of our phone system, while at the same time boosting our employees productivity, due to the fact that they are available on their extension wherever they are. The flexibility and the high level of innovation of 3CX Phone System have revealed essential to provide value added services to our customers, granting a short-term return on investment.”

“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs. Earlier our service level was at 60 to 70%, but now it’s above 78%. With the mobile app, and integrated web conferencing, it’s easy to attend meetings even when we are not in the office.”

“We are very satisfied with 3CX! It proved to be instrumental in helping us take our customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates.”

“3CX is simple to use, modern and the driving force behind improvements in productivity and mobility amongst our staff and, as it’s so easy to implement and scale, the phone system will support our efforts as we continue to expand.”