171 3CX Testimonials

“Although the installation is extremely recent, and it is difficult to define an exact amount in regards to savings related to the introduction of 3CX, it is without a doubt that costs are drastically reduced especially for mobiles.”

“Thanks to 3CX, we were able to increase our phone capacity 200%+ in record time to meet the demands of the population during the Covid-19 crisis. 3CX offers a flexible solution and has been very helpful during this difficult time. Thank you 3CX for your support!”

“Thanks to 3CX, we were able to increase our phone capability 250%+ in record time to meet the demands of the National Health professionals responding to the Covid-19 crisis. Working together with Adept CTS and 3CX; We have been able to deliver a flexible and rapid deployment that has provided new and increased capabilities to National Health professionals from numerous locations in the United Kingdom ensuring service users get the support they need at this very critical time. Thank you 3CX and Adept CTS for your excellent support in this time of crisis!”

“We have found that this product corresponds to our expectations. Namely, the simplicity of installation, functionalities, there is practically no hardware maintenance—and of course the cost saved on the system installation.”

“We are a small rural and local ISP and startup. As most startups we are on a shoestring budget, but need to operate as a large ISP. 3CX implemented by Neurotech Mexico, allowed us to provide corporate level support and communications, on a budget we can handle, but most importantly it will grow with us as and when we need it.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“3CX enabled us to get rid of wires and old-fashioned headsets, and call routing made our operation more efficient. When a patient calls, I know whom that person wishes to contact, and I can see that it goes through.”

“As we reached the 800/900 extensions in our units, our IT and support staff began to struggle to manage, diagnose, and solve day-to-day telephony issues. There was a time when we thought about going back to digital technology because I felt we had lost our way. Among the services provided by VIP Office, the worst evaluation score of our customers was telephony. After deployment, the Telephony service rating was among the best, and today we are operating with approximately 2,500 cloud extensions.”

“The time for change was high with our Edgevox system. We did not have high availability, technical support was always delayed, and there was a lack of features that drastically reduced our ability to communicate, like the status of other extensions, for instance. We found that 3CX not only saved us money on our previous budget, but we were still able to migrate to the cloud with the stability and support we were looking for.”

“3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”

“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”

“I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system. One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”

“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”

“The speed at which the installation was carried out really surprised me! With our complicated set up, I was concerned that the work would drag on and potentially disturb the guests. That, however, was not the case – 3CX was installed in no time at all and the benefits of using 3CX Phone System and the 3CX Hotel Module were immediate. 3CX Phone System with the 3CX Hotel Module integrates seamlessly with Castelnou’s Protel PMS. This project is a perfect example of how 3CX delivered a solution that dove-tailed perfectly with customer requirements and delivery schedule. 3CX Phone System was a breath of fresh air – not only was it competitively priced but installation was a breeze! The flexibility for easy, low cost future expansion, and the feeling of being free from expensive maintenance contracts and no longer being tied in to a particular vendor is second to none.”

“3CX Phone System has helped us improve our customer service and sales departments. 3CX is reliable, easy to manage and provide excellent online support. We are very pleased with 3CX!”