171 3CX Testimonials

“3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability to schedule meetings for their specific need and are not hindered by user limit restrictions.”

“Managing our various systems was becoming an impediment to our larger corporate goals. We were spending 7 hours per week managing and maintaining our infrastructure. This downtime stalled our internal initiatives, and our disparate systems prevented us from delivering collaborative and efficient service for our customers. 3CX was the logical choice, as it enabled us to outsource for greater cost control, management, and the ability to deliver an industry-leading solution.”

“With 3CX, we gained a new platform of high availability VoIP, easy system administration and advanced communications features that allow for greater mobility. Now we can provide our teams with more quality telecommunications capabilities and respond quickly to attend to the needs of our customers.”

“3CX facilitated another step in the digital transformation process of the company. It has enabled us to improve agility, mobility and productivity in all employees and, as a cloud solution, has simplified the suppliers, infrastructure and hardware at COAC across all its locations. Furthermore, we have been able to more efficiently manage our telecommunications costs, resulting in significant savings.”

“The divestment in our former system was a unique opportunity for VM Office to explore new solutions. We wanted to find another great solution, but were hopeful that we could find a more cost-effective answer as well. And with one employee fielding requests from upwards of 15 clients on a daily basis, we required a solution that would maximize our communications capabilities.”

“Clearly, we’ve attained all our objectives with 3CX; it’s all become easy and simple; we’ve also seen a major increase in productivity, and staff now enjoy complete mobility.”

“We are extremely pleased with 3CX. It has performed very well since installation. The phone system is extremely user friendly and we are now able to manage our whole phone system internally without any difficulties, enabling our staff to keep in touch easily.”

“Our customers have offices all over Russia, with some being in quite remote locations. We had to be able to rely on our phone system to reach each of these customers and arrange the delivery of their equipment in a timely manner. This was becoming difficult over the traditional landlines.”

“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”

“The project has been very successful and 3CX is very easy to use. We are able to manage the large volume of requests by offering counseling and therapy online. By using the 3CX’s web meeting features our mental health professionals are able to assess the mental health situation of the patient and provide the appropriate counseling/therapy required. Just as if their patients were in front of them.”

“The Covid-19 outbreak led to an unprecedented need for digital solutions to facilitate communication, remote working, e-learning, and even telehealth services. Digital tools play a key role in keeping society and economy operational as physical spaces are closed or restricted. Linking people affected by Covid-19 that are in need of professional psychological support services, whether in quarantine or just isolated at home, is key in coping with this difficult crisis situation. 3CX has been a great facilitator and supporter through the free provision of its proven communication and collaboration platform. We express our sincere gratitude and appreciation to 3CX for its valuable contribution to the Government’s efforts to best manage this truly dire situation.”

“We have found that this product corresponds to our expectations. Namely, the simplicity of installation, functionalities, there is practically no hardware maintenance—and of course the cost saved on the system installation.”

“Prior to 3CX, we had one PBX per establishment. Our previous system was not adapted to the new uses of telephony and was too expensive in operation.”

“As we reached the 800/900 extensions in our units, our IT and support staff began to struggle to manage, diagnose, and solve day-to-day telephony issues. There was a time when we thought about going back to digital technology because I felt we had lost our way. Among the services provided by VIP Office, the worst evaluation score of our customers was telephony. After deployment, the Telephony service rating was among the best, and today we are operating with approximately 2,500 cloud extensions.”

“We are a small rural and local ISP and startup. As most startups we are on a shoestring budget, but need to operate as a large ISP. 3CX implemented by Neurotech Mexico, allowed us to provide corporate level support and communications, on a budget we can handle, but most importantly it will grow with us as and when we need it.”