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“We had a major windstorm that knocked out power to five of the 13 school sites. The district superintendent called my cell phone and asked how we could possibly communicate with the parents of the students at the affected sites. Solution: reroute all the affected site calls to our primary …
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“The telephone system is very simple, user-friendly, secure, and available on any of the old and new generation equipment and hardware. 3CX, although less efficient in terms of Call Center features than TelServer, was chosen for the global features provided, and the unbeatable price-performance. We are delighted with the integration …
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“Expenses with our old phone system were mounting, and with such a limited number of features, it was clear that the diminishing return on our investment demanded that we make a swift change to a PBX that is more in line with our current needs and future goals. This made …
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“Our old PBX system was on its last legs. We wanted to move away from traditional PSTN lines and move to VoIP. On average we were spending 350 pounds per month only on line rentals of ISDN30 lines. We wanted a robust, but cost-effective solution. We briefly reviewed Avaya, Siemens …
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“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any …
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“3CX is a zero stress solution which has allowed us to allocate more resources elsewhere at the park. The system is also incredibly easy to install and manage, which has allowed us to maintain our communications in-house.”
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“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”
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“3CX has provided an excellent, flexible solution which has enabled us to work remotely, to reduce our costs, and to improve customer service.”
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“We’ve been spending a small fortune on a monthly basis for a phone system that lacked the functionalities necessary to maintain our position as a market leading provider. When looking at 3CX, it was partly cost, partly functionality, but a perfect fit.”
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“We have been very careful in choosing a new communication system for our sales and customer service call center. 3CX is a flexible, scalable and secure solution. Running 3CX on a virtual server, allows us not to be tied to a particular type of hardware. Having this kind of flexibility …
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“The speed at which the installation was carried out really surprised me! With our complicated set up, I was concerned that the work would drag on and potentially disturb the guests. That, however, was not the case – 3CX was installed in no time at all and the benefits of …
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“There was no need to test other solutions as 3CX completely satisfied our objectives in regards to what we were looking for in a phone system. 3CX is a complete, easy to use and reliable system which has granted us independence with the management of our communications.”
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“The new 3CX system gave us clear audio during telephone calls, whether internal within our sites or outside the office using the smartphone apps. This has enabled us to facilitate smart-working with our employees. Additionally, 3CX is incredibly user-friendly and there is a remarkable ease of access to the various …
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“For us it was very important to be able to be connected with our remote offices and warehouses. Thanks to 3CX, it became possible! Now our company operates as a unified mechanism!”
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“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to …