171 3CX Testimonials

“3CX was a replacement for Avaya®. The existing VoIP infrastructure was to be further expanded in order to make the transition from simple telephony to company-wide UC. The 3CX apps and web client have made it possible to provide users with a powerful and easy-to-use softphone. The advantages of the seamless integration into our VMware infrastructure on the Windows platform were a crucial purchase criterion in order to build the four pillars of communication that we rely upon: PBX, VoIP platform, IP phones and Softphones, all independent of manufacturer dependencies. We made the right choice in selecting ISP-EURONET to implement a project of this size smoothly. They were able to grasp our needs quickly and offered corresponding solutions to suit our requirements exactly.”

“One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to their customer service.”

“3CX was the best solution on the market, one that achieved all of our objectives. It provides great value. Our bank is already seeing a boost in productivity thanks to 3CX, which is enabling increased collaboration. 3CX offers a perfect balance of price and quality.”

“3CX Phone System has completely changed what we are able to track in each department and facilitates better decision making by giving us accurate usage of information through the easy to use reporting module. I couldn’t be more happy with 3CX Phone System interface and how easy it is to manage. The users love the PC client and its integration with the physical phone. 3CX Phone System is now managing over 2500 extensions and all we can say is thank you.”

“We are very satisfied with the 3CX solution. We moved our Corporate office and wanted to leverage SIP trunks instead of a PRI, as well as get into newer telephone technology. I had a inquired with a number of vendors that carried products such as Qwest, Shoretel, Allworx and more. They can’t compare to 3CX. We saved a substantial amount with 3CX, received invaluable expertise on installation tips and setup. We haven’t had any abnormalities or down time with our system. Traditional phone systems do not stand a chance against 3CX.”

“As we reached the 800/900 extensions in our units, our IT and support staff began to struggle to manage, diagnose, and solve day-to-day telephony issues. There was a time when we thought about going back to digital technology because I felt we had lost our way. Among the services provided by VIP Office, the worst evaluation score of our customers was telephony. After deployment, the Telephony service rating was among the best, and today we are operating with approximately 2,500 cloud extensions.”

“After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”

“We selected 3CX because the system was deemed simpler to use and had better features, without having to install add-ons to achieve the same level of functionality. We can now benefit from greater conferencing capabilities, and our employees are delighted to have greater mobility.”

“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to 3CX, yes, there were huge cost savings. For that reason, we will use the VoIP Phone System from now on.”

“3CX PRO Edition has enabled us to achieve all of our goals, and has provided great value.Altogether, 3CX has given our call center an important productivity boost, and has radically simplified our communications.”

“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”

“3CX provided generous support during the Corona Pandemic allowing us to increase the capacity of our phone system by over 100%, which enabled us to easily and effectively improve the collaboration amongst all our volunteers and the range of services we offer. Thank you, dear 3CX team!”

“Being in IT means you will have to make and receive a lot of calls internally. Luckily, 3CX allows you to see when users are available, in meetings, on the phone, out to lunch or if they have finished for the day as easily as lookup the contact on the softphone or in the WEB UI. The setup and transition to working remotely (or on the road for Sales and technicians) is as simple as scanning a code or opening a file that is sent out to end users. It’s made our job easier.”

“When analyzing the cost and benefits of moving from a legacy-solution to a modern software-based PBX it became clear to us that this was a no-brainer. Using 3CX Phone System is far more cost effective than our old solution.”

“The 3CX phone system has ticked all the boxes for Best Western Carlton Hotel Blackpool. Replacing the old outdated PBX has meant we no longer need expensive maintenance contracts to keep the system going, savings thousands of pounds each year. The 3CX system is very reliable. As the 2nd hotel to implement 3CX, we are confident that we will be able to use our success as a launch pad to roll out 3CX across all sites in the coming months.”