171 3CX Testimonials

“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”

“The fact that I could install 3CX Phone System on the existing Windows Server was a great advantage. Rather than buying a “black box“, I could leverage my Windows skills to administer the phone system and greatly reduce the administration time of the PBX. Our staff can actually do basic administration of the PBX via the web interface, reducing the need for outside consultants and giving us flexibility.”

“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to 3CX, yes, there were huge cost savings. For that reason, we will use the VoIP Phone System from now on.”

“An initial evaluation of comparative systems gave 3CX better cost per benefit ratios. It was recommended by our support company and also fitted in with the company’s technology standards.”

“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”

“This system does what it should. It is easy to use, it saves us money and, when other moteliers ask us what we are using, I have no hesitation in recommending it.”

“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”

“Continuous connectivity for us is the keystone of rapid response for any emergencies.Thanks to our cooperation with 3CX, we were able to reach a new level of operation. We were able to increase the safety of our citizens, and this is the most important thing.”

“3CX is the best price performance option. The phone system allows you to create almost any configuration you need, starting from a simple interactive voice response and ending with a complex system with customised call flows.”

“The management system, including call recording and call reporting, has assisted us in staff development and dealing with patient complaints. New functions have been provided to us at no additional cost to our last telephony supplier.”

“One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to their customer service.”

“Switching to 3CX has assisted our company in better communication with all our employees with remote extensions, and overall customer satisfaction has increased since everyone can now be easily reached through 3CX.”

“3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”

“We were very careful in choosing a new communication system. 3CX was tested for almost 4 months and proved to be a very good choice from the point of view of technology, while cutting our costs as well.”

“3CX has given us much needed insight into our call center statistics. It’s a necessary tool to help manage our workload and workflows.”