171 3CX Testimonials

“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact / Verizon) in the United States, has helped us to increase productivity in a cost-efficient way. It was definitely the right solution deployed by the right partner.”

“3CX has provided an excellent, flexible solution which has enabled us to work remotely, to reduce our costs, and to improve customer service.”

"If you want to implement a well-featured cost-effective VoIP solution then 3CX should absolutely be on your consideration list. We experienced no downtime, and the system has been up and running without any issues or need for intervention since it was installed in early June. This has the potential to break down geographic barriers for workers in far-off offices. 3CX has provided the staying power we need.”

“I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!”

“Our customers have offices all over Russia, with some being in quite remote locations. We had to be able to rely on our phone system to reach each of these customers and arrange the delivery of their equipment in a timely manner. This was becoming difficult over the traditional landlines.”

“After the new conditions were imposed by the Covid-19 pandemic, the hours we spent away from the office were and still are one too many. However, the solutions and features provided by the 3CX system have made our work much easier.”

“We have been extremely happy with 3CX’s ability to enable communications across our rapidly growing and highly distributed business. The ability for the phone system to support calls across both head office and a growing store network has been vital to us, and features such as the capability to support remote working and cross company conference calls have been a significant factor in facilitating growth whilst supporting our company culture.”

“Our biggest immediate need was the requirement to expand our capacity. 3CX is a safe, reliable and flexible system with tremendous unified communications capabilities. But for us, it was the excellent scalability and investment retention that put us over the top.”

“3CX has allowed Jacksboro ISD to migrate to an affordable VoIP solution. We could no longer afford the fork-lift upgrades and continual costs of licence changes. 3CX was great to install and we were able to repurpose all of our existing VOIP phones. Our integration partner, Austen Consultants, provided great platform design and implementation solutions. I wish we’d switched years ago!”

“As we reached the 800/900 extensions in our units, our IT and support staff began to struggle to manage, diagnose, and solve day-to-day telephony issues. There was a time when we thought about going back to digital technology because I felt we had lost our way. Among the services provided by VIP Office, the worst evaluation score of our customers was telephony. After deployment, the Telephony service rating was among the best, and today we are operating with approximately 2,500 cloud extensions.”

“3CX Phone System has helped us improve our customer service and sales departments. 3CX is reliable, easy to manage and provide excellent online support. We are very pleased with 3CX!”

“We selected 3CX because the system was deemed simpler to use and had better features, without having to install add-ons to achieve the same level of functionality. We can now benefit from greater conferencing capabilities, and our employees are delighted to have greater mobility.”

“I just want to thank you guys for a great product – it made my company look like a hero.”

“The new system implemented by The Technology Group has dispelled all our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we have had a consistent and reliable service and the call quality we have experienced has been great. The installation was very smooth with no disruption. The onsite training has been easily picked up by everyone preventing any holdbacks. The hosted solution is easy to use, staff have been transferring and making calls with ease from the offset, The Technology Group’s onsite training made sure they were all set up to hit the ground running.”

“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to 3CX, yes, there were huge cost savings. For that reason, we will use the VoIP Phone System from now on.”