171 3CX Testimonials

“The Covid-19 outbreak led to an unprecedented need for digital solutions to facilitate communication, remote working, e-learning, and even telehealth services. Digital tools play a key role in keeping society and economy operational as physical spaces are closed or restricted. Linking people affected by Covid-19 that are in need of professional psychological support services, whether in quarantine or just isolated at home, is key in coping with this difficult crisis situation. 3CX has been a great facilitator and supporter through the free provision of its proven communication and collaboration platform. We express our sincere gratitude and appreciation to 3CX for its valuable contribution to the Government’s efforts to best manage this truly dire situation.”

“3CX has given us much needed insight into our call center statistics. It’s a necessary tool to help manage our workload and workflows.”

“When we decided to open a new branch «Korenovsky Milk Canning Plat» we aimed to choose reliable equipment with high degree of functionality and all this for a reasonable cost. IP PBX from 3CX fully satisfied our request. For almost a year now the PBX never disappointed us and allowed us to save on communication costs. Whenever we decide to open a new branch or modernize existing branches we will choose only 3CX.”

“For us, continuous connectivity is the keystone of rapid response for any emergencies we face.Thanks to our cooperation with 3CX, we are able to reach a new level of operation. We have been able to increase the safety of our citizens, which is the most important thing. We train the specialists in the field of civil defense, as well as in protection of the population and territories, in order to take control of emergency situations whether they are natural or man-made disasters. 3СХ PBX helps us to communicate with our students who are located throughout Russia. For us, the 3CX IP PBX offers an important reduction in the cost of long-distance calls. I think the implementation of 3СХ is our good fortune.”

“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”

“3CX is an all-inclusive telephone system based on an “on-the-go” cost structure: the cost of simultaneous calls, independent of the number of users, which is often the pricing policy’s approach. Moreover, the price of compatible SIP phones is attractive compared to those of proprietors of traditional PBXs. We also wanted a central system that specifically supported Microsoft Hyper-V virtualization and strong integration with Microsoft desktop technologies, making 3CX an easy choice.”

“3CX is the best price performance option. The phone system allows you to create almost any configuration you need, starting from a simple interactive voice response and ending with a complex system with customised call flows.”

“The new system implemented by The Technology Group has dispelled all our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we have had a consistent and reliable service and the call quality we have experienced has been great. The installation was very smooth with no disruption. The onsite training has been easily picked up by everyone preventing any holdbacks. The hosted solution is easy to use, staff have been transferring and making calls with ease from the offset, The Technology Group’s onsite training made sure they were all set up to hit the ground running.”

“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact / Verizon) in the United States, has helped us to increase productivity in a cost-efficient way. It was definitely the right solution deployed by the right partner.”

“I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system. One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”

“One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to their customer service.”

“During our research, the high build quality and wide range of the Fanvil handsets coupled with the extensive features and reasonable cost meant that it was an easy decision to choose Fanvil phones to complement the 3CX system…Any company regardless of the size or scale should consider moving to Fanvil and 3CX. The extra functionality that you get from this combination will exceed any expectations you have for a telephone system. The reasonable price of handsets and low monthly running costs will undoubtedly save you money. We just wish we had made the change sooner!”

“With our old system, phone changes and moves were a nightmare of tangled wire rats nests and slow, archaic programming codes. Our hardware was past obsolete and repair parts were reported to be in very short supply. The paging system was maxed-out at 64 phones, but we had 94. All-page was only heard on the first 64, a serious compromise to our security system. It had difficult-to-use features. For instance, no one used the conference calling because it was too hard to set up.”

“3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability to schedule meetings for their specific need and are not hindered by user limit restrictions.”

“We don’t understand VoIP, but we understand 3CX.”