171 3CX Testimonials

“3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”

“Nothing came close to the features and functions that 3CX could offer, and at a lower price tag than any other the other systems we looked at. 3CX has proven to be a much more flexible and easy to manage solution for us, which has also helped us to save money and dedicate resources elsewhere.”

“I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system. One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”

“We selected 3CX because the system was deemed simpler to use and had better features, without having to install add-ons to achieve the same level of functionality. We can now benefit from greater conferencing capabilities, and our employees are delighted to have greater mobility.”

“3CX is the best price performance option. The phone system allows you to create almost any configuration you need, starting from a simple interactive voice response and ending with a complex system with customised call flows.”

“3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability to schedule meetings for their specific need and are not hindered by user limit restrictions.”

“In the midst of the crisis caused by the closure of our school; 3CX offered us an immediate online teaching solution. By creating 3CX webinars for our 650 students who follow 25 different classes, our students will still be adequately prepared for the end of year exams. Gymnasium Bad Königshofen would like to say a huge thank you to 3CX and Euronet!”

“The main feature that put 3CX to the top of our list was the quality of the commercial relations. 3CX and Synaps Telecom were so helpful during the initial period, providing comprehensive information on how their solution could benefit IDEA and how their installation would have IDEA’s new system up and running in no time. For us, the personal touch is very important in what we do and we look for that in our providers as well.”

“With 3CX, we gained a new platform of high availability VoIP, easy system administration and advanced communications features that allow for greater mobility. Now we can provide our teams with more quality telecommunications capabilities and respond quickly to attend to the needs of our customers.”

“3CX offered a cutting-edge, scalable and flexible system with the added advantage of solid local support, at a competitive price. We now have the flexible, efficient system we need to grow as a company.”

“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs. Earlier our service level was at 60 to 70%, but now it’s above 78%. With the mobile app, and integrated web conferencing, it’s easy to attend meetings even when we are not in the office.”

“We had a major windstorm that knocked out power to five of the 13 school sites. The district superintendent called my cell phone and asked how we could possibly communicate with the parents of the students at the affected sites. Solution: reroute all the affected site calls to our primary PRI site. Within 15 minutes, we were able to reroute all the calls of those [affected] sites to our main district site that has generator power. We then added an emergency message that would tell callers what was happening and then give them the option to reach a school representative. We fielded over 250 calls in about an hour and were able to calm the concerns of the parents. Switching to 3CX was one of the best decisions we have made. The 3CX system is easy to configure and manage, it runs on hardware we already owned, and the ROI will be less than three years.”

“A hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. And being able to have a central phone system no matter where we are is endlessly convenient.“

“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”

“We have been very careful in choosing a new communication system for our sales and customer service call center. 3CX is a flexible, scalable and secure solution. Running 3CX on a virtual server, allows us not to be tied to a particular type of hardware. Having this kind of flexibility and redundancy is critical in a fast-paced operation.”