171 3CX Testimonials

“The phone system provided by 3CX improved our local and remote communications. Our new PBX system has been one of the most beneficial elements in helping our business grow. The business can now expand, communicate and manage its phone system while sidestepping expensive rates and other limitations it faced before the upgrade.”

“Switching to 3CX has assisted our company in better communication with all our employees with remote extensions, and overall customer satisfaction has increased since everyone can now be easily reached through 3CX.”

“3CX is a flexible VoIP solution which gives our organization a big advantage on our competition. Our employees now have the ability to carry out location independent work, boosting productivity and increasing the possibilities when it comes to the growth of the company.”

“Cost wasn’t the main drive for selection, but the significant difference in price between 3CX and the other suppliers we spoke with definitely helped our decision making process. Comparing the other major options out there – we got a lot for our money without being nickel and dimed for every little feature. For most changes to the system, I can easily manage them myself without calling a 3CX partner and scheduling an appointment. All of these systems would cost us $1,000+ per month. We are currently spending about $90 a month + our maintenance fee. Aside from saving over $25,000 this year alone by going with 3CX instead of the other options our employees have enjoyed the new features the system has provided. They mostly appreciate the call forwarding functionality and built-in caller ID.”

“Clearly, we’ve attained all our objectives with 3CX; it’s all become easy and simple; we’ve also seen a major increase in productivity, and staff now enjoy complete mobility.”

“With our old Orange & Bouygues Telecom system, we experienced uneasy configuration of profiles and seriously outdated technology. We wanted to use new technologies to be able to be reachable on a smartphone and a PC, in the office or away. We evaluated 3CX based on the great price, the compatibility with the platform and the scalability. With over 7,000 employees, the features and flexibility of 3CX were a clear choice to foster greater mobility and collaboration.”

“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”

“The new 3CX system gave us clear audio during telephone calls, whether internal within our sites or outside the office using the smartphone apps. This has enabled us to facilitate smart-working with our employees. Additionally, 3CX is incredibly user-friendly and there is a remarkable ease of access to the various queues and contact center features. Logs are thorough and complete, which allows us to analyze everything quickly and easily. A big bonus for us was the considerable ease of integration with company software, and freedom in the choice of hardware and VoIP service providers. We’ve also found it much easier to find and resolve errors.”

“3CX Phone System is proving flexible and reliable. It’s on target to reduce our ongoing telephony maintenance, line rental, support, and call costs by 70 percent per annum, at about £70,000.”

“3CX has done to our PBX what VMware did for our servers. Virtual, more manageable and since there is a lot less hardware involved a lot more reliable.”

“We are very satisfied with 3CX! It proved to be instrumental in helping us take our customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates.”

“The migration from our analog system to VoIP, apart from the savings realized in terms of investments and deployment costs, has greatly improved the customer’s experience in regards to our services. Communication with the users is now of exceptional audio quality despite the difficult acoustic conditions in our underground parkings.”

“Upgrading from an old version of 3CX Phone System to a new version was easy. Once the old version was backed up, the new installation began and was successfully completed within just a few minutes. Restoration of settings from the previous version took another few minutes. The licence was activated and a test call to a cell phone was made within 15 minutes of starting the whole updating process. I do not know of any other product capable of completing a new installation and of restoring to bare metal in under 15 minutes from a remote location. We are glad we choose 3CX for our standard VoIP product offering.”

“We were provided two other estimates both of these were not even close to the price of 3CX Phone System, and both of these were much more complicated.”

“We chose 3CX as it is a fully capable and functional unified communications solution that will satisfy all our current and future communications needs. In addition, when comparing 3CX to other UC solutions, it is extremely a cost-effective solution in terms of licensing and maintenance costs. They charge per simultaneous calls so you can grow in your licence as your business expands.”