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"Most airlines do not enjoy hefty profit margins but Copa Airlines stands apart. Its operating margin is about 20%. I don’t know of another airline with margins that high.”
"Our guests begin interacting with us well before they set foot into one of our hotels, so it’s critical that we deliver the best possible online experience.”
Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
Reply.ai makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels.
Staircase AI is pioneering Customer Relationship Intelligence. Their platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.
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