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“Our customers expect technology to transform the services we provide them.”
"Customers expect more from their telcos than ever before, so we’ve got to put innovation front and centre if we want to enhance those moments that matter to our customers.”
Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
Reply.ai makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels.
Staircase AI is pioneering Customer Relationship Intelligence. Their platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.
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