93 Zycus Testimonials

"We have been able to prove out over the two year period of time that both from a flexibility standpoint and a service standpoint, Zycus stands out, head over heels of anyone else and all of the other vendors that we spoke to during the sourcing process."

"The Zycus team was a good partner. They were always there for us to be more of a consultant to answer our questions as they came up and they were very process pointed, we were able to follow the exact steps that they provided and it was just basically a great partnership to have."

"Zycus has aided in gaining further visibility in the supplier performance and compliance for preferred processes. They have been extremely supportive and deliver excellent aftersales service. We are seeing commendable results in our procurement transformation journey, which has been reflecting on our bottom-line as well."

"The thing that stood out for us for Zycus was having an integrated suite of products. With Zycus we were able to get the whole set of Source to settle or source to pay solutions that would help us set the groundwork for the future. We're excited about what Merlin can provide. We're thinking that the partnership we have with Zycus is going to provide us with a lot of things that we thought we'd have to do ourselves. We're also starting to look at other Merlin activities and we're getting very excited about it."

"When we initially deployed this tool, Zycus didn’t have Spanish in their set of languages and this was one of the requirements at Constellation Brands for our operations in Mexico. So they decided to translate the whole modules of iAnalyze and iSource for internal usage and also for what the suppliers will be seeing and they made it in a record time and that was so impressive."

"After I joined College Board, it became evident to me that the tools that we had to work with, the information that was available and generally the user satisfaction was lacking and so it became my goal to try to provide a better user interface and experience for the customer, to provide better access to the data that would allow us to have actionable goals and then most importantly have tools that would replace manual processes and help us be more efficient."

"As we look to go forward in the future with Zycus we see the development of the AI technology, as well as the bots in being able to leverage that within our buying process and contracting process, to streamline those activities and just make the overall user experience more effective and efficient."

"Our procurement goals are related to simplicity - we would like to make [the] life of the buyer easier, and would like to have flawless Source To Contract processes, Sourcing and Contract Management, and Zycus is helping us do that."

"With Merlin as well as Dew Drops we can start taking the department to the next level, because the bots are very interesting to me. I am looking forward to see how they can add value to my business."

"One thing that stood out for me at Zycus is AI. AI is coming and I am excited about it! I am going to look at ways we introduce AI in our business processes so we can be faster, leaner, smarter and more profitable as a business."

"Porsche is using Invoice Extraction BOT of Merlin AI Studio for PO invoices. In our AI adoption journey, we are working to evolve our old procurement processes and by harnessing the strength of Merlin, we hope to improve our process efficiencies significantly.”

“Digital Transformation is as much as a people change as it is a technology change, so we are adjusting Procurement processes to use AI effectively. I see the benefits AI automation will bring to our procurement function. We want to keep working with Zycus team closely to best leverage the technology and digitize our procurement.”

"I am confident that this new UI will increase the user experience and with that the use and adoption of the Zycus suite. Navigation in the tool is much improved compared to the current UI."

"The overwhelming response has been positive in terms of the new look and feel of the platform. Users already seem to be adopting it well with minimal training or questions."

"DewDrops have been widely embraced. Chief among them, a more aesthetically pleasing Home Page, consolidation of user tasks, simplified navigation and ultimately less clicks to achieve an outcome = enhanced user experience. In addition to the above, consistency of screen language and availability of Flexi Language are big wins."