"With the launch of eProcurement for our hotel group, our users are finding the interface for ordering supplies to be very simple. Some users are now empowered to make purchases where they were not able to do so with other tools."
"[Other companies] either did not mention the problem [with our spend information] or told us there was a problem but made no attempt to solve it; they simply cut those lines out of the analysis. Zycus went above and beyond and that demonstration of commitment to customer satisfaction helped drive us to our decision."
"There is a true willingness to want to see us succeed and also if there is a deliverable that's due and a date to deliver it, it's always delivered on time. I think what I'm impressed at is the level of responsiveness. Zycus people are always positive, always upbeat and if there is a suggestion or an enhancement that can be viewed as something that would make the product better, they're more than willing to go ahead and invest the resources to be able to make that happen."
"Our team knew from experience that having a complete and integrated set of advanced procurement tools would empower us to deliver substantial cost savings very rapidly. Zycus distinguished itself by having easy-to-use solutions, being responsive to our queries, paying close attention to our unique requirements in all the various solution areas, demonstrating flexibility and committing resources to ensure we achieve rapid ROI."
"100% adoption of the iPerform system gives us a truly global view of supplier performance and solid records retention. We are also achieving greater collaboration and process efficiency with suppliers since feedback is now automated and online through a supplier portal."
"Bearing Point has chosen to work with Zycus, amongst other tools, to allow us to be effective in meeting client specific demands. Each client situation and objective will be different and therefore it is important to us to be able to be flexible to meet different needs. Zycus has a tool which is very flexible and a committed staff to help meet various client needs."
"We have been able to prove out over the two year period of time that both from a flexibility standpoint and a service standpoint, Zycus stands out, head over heels of anyone else and all of the other vendors that we spoke to during the sourcing process."
"Zycus has an attitude of support and help. They really care about trying to help you to use that tool effectively."
"The glue that holds an organization together is our operations team. This is where Zycus comes into the picture."
"Zycus team really helped us put together a metric that is much easier to run, gives us the same visibility and for my time or involvement in it that its reduced by 70% so that’s been a big win."
"We were impressed by the combination of speed, accuracy and potential of the Zycus product."
"What I like about Zycus is that it has a procurement centric solution that is fast, flexible and very friendly."
"Zycus was there when we needed them and have been very responsive to our queries and requirements."
"Draka was very impressed with Zycus’ flexibility and their responsiveness was a key factor in our selection. Zycus is helping us achieve our key goals of managing categories on the global level more effectively and running successful sourcing events. We also expect process improvements through the automation and standardized view of spend analysis across the enterprise."
"To support our continuous efforts to deliver high quality, affordable dental care, we had a management mandate to improve procurement performance and expense control across our organization. We chose Zycus mainly for the ease of use and superior functionality of the tools, which will enable us to be more effective in the way we manage sourcing and contracting. After the initial pilot program, we could clearly see the combined value proposition brought to the table by Zycus’ eSourcing and Contract Management modules."