“When we think about the volume of authorization requests we receive in a given month, we’d literally have to have hundreds of nurses just doing clinical review. We had to come up with a way to automate the process as much as possible so we could reduce our administrative costs.”

“Jiva has enabled us to move to the next level of automation goals. We’ve exceeded our initial goal and are confident we can go even further. We have a strong team and developed a well thought out plan, but everything is dependent upon the technology being able to execute. In …