Yonyx is the leading cloud based platform for creating decision tree driven interactive guides. These guides are used for interactive troubleshooting, business process compliance, telemarketing, Human Resource processes, IT Helpdesk etc. Internal users access these guides from within CRM systems like Salesforce, Microsoft Dynamics, SAP, Oracle, NetSuite, ServiceNow, Zendesk etc. External users (e.g. consumers) access Yonyx interactive guides from your websites, mobile apps, social media pages etc.
"When assisting consumers in the market for a home, there a numerous variables. Yonyx makes the transition from call-to-call, seamless for the user, enabling us to create an exceptional consumer …
"Its easy to catalogue instructions which are easy to access during a call to a customer. We can access the instructions to set up a modem or troubleshoot internet issues …
"Yonyx is amazing for optimizing customer call flows. What I liked most was that Yonyx can be customized to fit your exact needs. You can create flows to go wherever …
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