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OMQ

Read 18 OMQ reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose OMQ as their Customer Support Software

OMQ develops systems for optimizing customer service processes. The system can be used in 32 different languages. With OMQ, all customer channels can be controlled centrally. Whether as support for the agents or for the website as a chatbot, contact form or in the service center.

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Customer Rating Review Score based on 710 reference ratings
4.8/5.0 (710)

18Testimonials

  • "Since we started using OMQ, the number of phone inquiries and emails on many daily topics has decreased.”

    Andreas Lindemann Deputy Head of Online Service-Center

  • "OMQ is for us the best intelligent customer service software. For more than 6 years we have been using all products, from the OMQ Contact for our customers to the …

    Jörg Wenzel Customer Service Manager

  • "Through OMQ Contact we implemented an intelligent contact form, which recognizes our customers inquiries as soon as they are entered and suggests suitable solutions.Our customer service has never been so …

    Jochen Heidenberger Head Of Customer Service
17 more testimonials currently locked

8 Case Studies

  • Klingel Gruppe Customer is king, Online shoppers enjoy service world

    Florian Scheel Head of Customer Experience

  • Globetrotter New Horizon in Customer Service with AI technology

    Omied Sadegie Head of Customer Service

  • ETH Zurich A customer service software makes studying easier

    Mark Buschor ID Service Delivery Manager
7 more case studies currently locked

Additional OMQ Information & Resources

Read OMQ Reviews, Testimonials & Customer References from 18 real OMQ customers.

Browse OMQ Case Studies, Customer Success Stories, & Customer References from 8 businesses that use OMQ.

FeaturedCustomers has 1,912,640+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.