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OMQ

Read 18 OMQ reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose OMQ as their Customer Service Software

OMQ develops systems for optimizing customer service processes. The system can be used in 32 different languages. With OMQ, all customer channels can be controlled centrally. Whether as support for the agents or for the website as a chatbot, contact form or in the service center.

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  • 18 Testimonials View
  • 8 Case Studies View
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Customer Rating Review Score based on 846 reference ratings
4.8/5.0 (846)

18Testimonials

  • "In peak periods, there has been an 80% drop in service requests.”

    Thomas Raab Editor for Content Creation/Technical Documentation & Video Creation

  • "In addition to the 32 languages, OMQ provides Klingel with a modern solution that contributes significantly to the sustained increase in efficiency and quality of service."

    Florian Scheel Head of Customer Experience

  • "As a worldwide manufacturer of doors and gates, we have established a digital customer dialogue through OMQ. Our customer requests are answered in real time."

    Ralf Biegert Marketing Manager
17 more testimonials currently locked

8 Case Studies

  • MAGIX AG reduces support processing time by up to 20% with OMQ

    Jörg Wenzel Customer Service Manager

  • FlixBus centralizes customer service in 32 languages with OMQ

    Jochen Heidenberger Head Of Customer Service

  • Hörmann delivers real-time customer answers with OMQ across 27 factories worldwide

    Ralf Biegert Marketing Manager
7 more case studies currently locked

Additional OMQ Information & Resources

Read OMQ Reviews, Testimonials & Customer References from 18 real OMQ customers.

Browse OMQ Case Studies, Customer Success Stories, & Customer References from 8 businesses that use OMQ.

FeaturedCustomers has 2,128,862+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.