“We wanted to make absolutely sure that everyone in the organization had the same understanding of things like ‘service’, ‘first-line support’ and ‘second-line support’, and what it means to be a ‘service owner.”
"Our choice for Xurrent was easily made, having been inspired by what we had seen in Croatia. They started earlier and we really liked what they had selected. Xurrent fitted our needs perfectly so we decided to go for it as well. The possibility offered by Xurrent to share services …
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