"Today, we offer our customers two remote solutions: remote machine access and remote video assistance, RVA, the latter based on XMReality. Remote machine access lets us connect to the machine remotely, review the production data, and better understand why something is not working. The next logical step is using video to provide the local operator with instant live support. That’s when we use our RVA service."
"I appreciate the simplicity when using it. No need for customer to download app or registration!"
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