Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.
"Edward Krzysik has been with Ricoh since 2004 and has held several leadership roles including Area Director, Region Director of Operations, and Director of Service Programs. Today, Edward is responsible for the growth and expansion of Ricoh’s SmartHands program, which uses Help Lightning to combine the technical skills of field technicians with subject expertise at Ricoh’s Centers of Excellence to deliver exceptional customer service."
Read Help Lightning Reviews, Testimonials & Customer References from 7 real Help Lightning customers.
Browse Help Lightning Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Help Lightning.