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Help Lightning

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Read 7 Help Lightning reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Help Lightning as their Remote Support Software

Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.

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  • 7 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 1437 reference ratings
4.8/5.0 (1437)

7Testimonials

  • “Field Service Leaders were hesitant about using Virtual Expertise, now they are seeing significant results”

    Marc Guthrie Chief Operating Officer

  • "Edward Krzysik has been with Ricoh since 2004 and has held several leadership roles including Area Director, Region Director of Operations, and Director of Service Programs. Today, Edward is responsible …

    Edward Krzysik Director

  • “Hospitals measure things like heartbeat, oxygen levels, blood pressure, temperature, and other vital signs — but what are the vital signs of our business.”

    Tim Spencer SVP & GM of Service Operations
6 more testimonials currently locked

14 Case Studies

  • Unisys improves first-time fix rates with Help Lightning

  • Field Service Innovation Briefing

    David Whitmarsh US Technology Manager

  • Siemens Healthineers - Customer Case Study

13 more case studies currently locked

Additional Help Lightning Information & Resources

Read Help Lightning Reviews, Testimonials & Customer References from 7 real Help Lightning customers.

Browse Help Lightning Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Help Lightning.

FeaturedCustomers has 2,044,213+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.