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Help Lightning

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Read 7 Help Lightning reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Help Lightning as their Remote Support Software

Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.

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  • 7 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 1447 reference ratings
4.8/5.0 (1447)

7Testimonials

  • “When you flip the switch, it works—if not, we can get it repaired in minutes. The faster we can tend to their solution, the better off for both sides.”

    Andrew Martin Marketing Technology Global Portfolio Manager

  • "We wanted to see if Help Lightning would make a difference on the first-time fix rate, and the answer is YES. In our trial, 14 out of 16 issues were …

    Rodger Smelcer Co-Founder & Chief Operating Officer

  • “We were looking for different technologies that we could utilize to help bridge the gap while working with our customers remotely."

    David Whitmarsh US Technology Manager
6 more testimonials currently locked

14 Case Studies

  • Oxford Instruments NanoAnalysis boosts revenue 19% with Help Lightning

  • Siemens Healthineers - Customer Case Study

  • Silver Tsunami - Customer Case Study

13 more case studies currently locked

Additional Help Lightning Information & Resources

Read Help Lightning Reviews, Testimonials & Customer References from 7 real Help Lightning customers.

Browse Help Lightning Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Help Lightning.

FeaturedCustomers has 2,078,395+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.