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Help Lightning

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Read 7 Help Lightning reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Help Lightning as their Remote Support Software

Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. patented technology merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.

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  • 7 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 1480 reference ratings
4.8/5.0 (1480)

7Testimonials

  • "Edward Krzysik has been with Ricoh since 2004 and has held several leadership roles including Area Director, Region Director of Operations, and Director of Service Programs. Today, Edward is responsible …

    Edward Krzysik Director

  • "We wanted to see if Help Lightning would make a difference on the first-time fix rate, and the answer is YES. In our trial, 14 out of 16 issues were …

    Rodger Smelcer Co-Founder & Chief Operating Officer

  • “When you flip the switch, it works—if not, we can get it repaired in minutes. The faster we can tend to their solution, the better off for both sides.”

    Andrew Martin Marketing Technology Global Portfolio Manager
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14 Case Studies

  • Blumberg Advisory Group boosts virtual expertise usage 450% with Help Lightning

    Michael Blumberg President

  • Unisys improves first-time fix rates with Help Lightning

  • Ricoh reduces time on site by 20% with Help Lightning

13 more case studies currently locked

Additional Help Lightning Information & Resources

Read Help Lightning Reviews, Testimonials & Customer References from 7 real Help Lightning customers.

Browse Help Lightning Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Help Lightning.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.