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60 xMatters Case Studies

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  • ViaSat reduces incident MTTR to 30 sec with xMatters

    Chris Crocco Lead Network Solutions Engineer

  • Baird cuts emergency notification time from 3 hours to minutes with xMatters

    Pamela Volk Senior Vice President and Business Continuity Manager

  • 3M keeps emergency opt-outs below 2% with xMatters

  • Comcast Business beats a 10-minute SLA by getting fixing agents on a call in 3 minutes with xMatters

  • Dignity Health sends 891 messages to 2,756 people with xMatters

    Andrew Opland Manager & Corporate Web Master, Dignity Health

  • Sky contacts the right person in 2.5 minutes with xMatters

    Anoop Malkani Enterprise Service Management

  • Experian ensures service availability across 12,000 clients with xMatters

    Jonathan Hayes VP Global IT Service Excellence, Experian IT Services

  • Kellogg cuts resolution times by 80%+ with xMatters

    Brian Amaro Senior Architect Infrastructure Analytics

  • Kellogg's cuts incident resolution time by 83% with xMatters

    Brian J. Amaro Senior Infrastructure Analytics Architect

  • Sky cuts incident response from 45 minutes to 2.5 with xMatters

    Anoop Malkani Head of Enterprise Service Management team

  • UK HealthCare cuts incident response from 5 minutes to 20 seconds with xMatters

    Glenn Steketee Technology Service Analyst

  • The Weather Channel cuts major incident email time from 45 minutes to 2 minutes with xMatters

    Michael Belfoure Director of IT Operations

  • BMC Software cuts incident response time by 35% with xMatters

    Mike Sowers IT Director, Business Enablement Group, BMC

  • Vodafone notifies 4,500 customers faster with xMatters

    Hani Sasani Senior Programme Manager

  • American University cuts overnight incident response with xMatters in 2 years

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