The journey has been fantastic with XCD, we have worked extremely well together and the product has exceeded expectations on our part. Colleagues across our business mainly work remotely across the UK and bringing in such fresh technology works brilliantly both for HR and HR metric reporting but more importantly as an engagement tool for the whole business.

This is our first experience of rolling out HR software across Quintessential Brands, and we have needed to do this on an international scale. We have been very impressed with how XCD HR has guided us through the process. What has stood out for us is not only the quality of their solution but their level of service, speed of turnaround, flexibility and reliability – I would not hesitate to recommend XCD HR.

The success of this project is largely due to the way in which the project was managed from start to finish: an agreed requirement, a phased implementation, a dedicated account manager and a company which shared our vision and understood our requirements.

We knew the first step would be to get a new system and to centralise all of our people information into it. The second stage would be to get the process under control and get some gates put in place for some of the more important things like pay rises and promotions. Once that was completed we knew we would be able to look at what people management information we needed and start building that suite out.

The XCD HR team really understood what we were trying to achieve and we worked as one team to design, build and deliver this project. They worked to a tight project plan, kept us informed of progress and always available when required. They continue to support as when required. A great team to work with.

Everything you would traditionally have within an employee paper based file can now be contained within the one system. I’ve got the ability to store documents and correspondence, everything is in one place. That’s the advantage, and it’s the same for our employees. They have self-service access so they can also look at previous performance appraisals themselves. We have our HR policies and procedures saved within the system so they can see all of this in one place. This includes standard internal forms, any kind of forms they might need to notify us of things, they’re all in the system. As for team charts and organisational charts, I used to have to do them in Powerpoint and update them all the time, now it’s just automatic.

We can give managers information that they want. Now we’ve got our hands on all this data with the reporting it helps us define our HR strategy as a department. Once we get deeper into clever reporting it’s going to add even more value to management. The value of HR will be clearer too. So much of it is quantifiable once you have the data. HR will become a true business partner in the company, a real support to help manage team performance and all sorts of training and development.