"Everything you would traditionally have within an employee paper based file can now be contained within the one system. I’ve got the ability to store documents and correspondence, everything is in one place. That’s the advantage, and it’s the same for our employees. They have self-service access so they can also look at previous performance appraisals themselves. We have our HR policies and procedures saved within the system so they can see all of this in one place. This includes standard internal forms, any kind of forms they might need to notify us of things, they’re all in the system. As for team charts and organisational charts, I used to have to do them in Powerpoint and update them all the time, now it’s just automatic."