“Some findings re-confirmed what we already knew, while others were surprises. WSL’s insights helped us realize that we need to do a better job with shopper insights, which now has become a top 3 priority for the team. We also need to focus on strengthening senior management’s relationship with our retail partners. We would like to conduct these WSL retailer executive interviews next year to see if the improvements we are making, help boost our current scores.”
"It’s an honor to be here (recording the WSL Future Shop Podcast) and talk with you. I appreciate the time with you, appreciate everything that you’re doing. You’re an encouragement and inspiration to too many of us. And I thank you for reaching out to me."
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