“WorkflowGen is a staple system in our business processes. We adopted WorkflowGen in 2008 and it quickly proved to be very stable and reliable. The initial installation was performed by the vendor and we received training to develop forms and workflows. Maintenance of WorkflowGen has always been simple to perform and we have rarely resorted to customer support. We relied more on customer support during the initial development of forms and workflows which, due to the high level of customization, has been historically centralized within the IT Department. Our experience with Advantys’ customer support has consistently been great and they have always been responsive, knowledgeable, effective and courteous. Recently we upgraded to version 6 and we took this opportunity to review our internal process for creating forms and workflows. We now expect to further increase the use of WorkflowGen by empowering users with administrative requirements to create their own forms and workflows.”
“I am always more than happy to share our experience with anyone seeking a workflow solution, particularly other law firms, where bridging data sources smoothly is critical. I highly recommend WorkflowGen as a very manageable and extremely customizable solution.”