33 WNS Testimonials

"WNS has operated as a valuable partner supporting our organization on streamlining and optimizing our business processes. The approach towards working on engagements is very structured, professional and results driven. Apart from being very collaborative and constructive, the team at WNS understand what they are doing on transformation programs. This has only helped all of us succeed towards realizing game-changing visions."

"WNS has been a valuable strategic partner for our organization since 2006. The team truly understand our business given their deep domain knowledge and furthermore their readiness to invest time and resources to understand the complexities of our various product ranges makes them the partner of choice for our outsourcing needs. The team services ECU Line offices in over 40 countries for some of our very complex functions including Global Tariff updates and their ability to quickly adapt to our diverse needs and improve the processes through various initiatives and interventions including the Blackbox tool have helped us not only serve our customers better but also in extending our enterprise. The expertise and dedication of the entire team makes a true difference to this decade old partnership."

"By leveraging the capabilities of WNS, we will take our customers’ experience to the next level. We have chosen WNS as our partner because they bring a deep understanding of customer needs, have a track record of operational excellence and most importantly, are aligned to our values."

"Industry expertise was the key. We wanted to ensure we chose a provider that understood the complexities of our business. WNS's knowledge was comprehensive and its solutions flexible. They could talk the talk."

"WNS has been a trusted partner for us beyond mere transactional BPO services.Over the years, WNS has helped us streamline processes and drive best practices across our F&A function."

"I am delighted the team are living up to our expectations and delivering sensational customer service."

“We selected WNS because of the high quality of talent, cultural alignment and airline industry expertise.”

"United partnered with WNS for its recognized leadership in BPO, particularly in airline revenue accounting. United has been very pleased with both the financial and service quality paybacks from this initiative, and we expect to collaborate further with WNS to bring about continuous improvements in this critical accounting and customer service function."

"Over the last 2 years we have reduced the overall cost of delivering conveyancing by 15% whilst also improving service and growing 40% annually. Working with WNS to deliver our legal back office from India and Sri Lanka has been a key component in this success."

"Performing as an extension of our enterprise, WNS consistently provides deep industry expertise within a flexible service model. This is critical given the range of services SITA provides to air transport, government and global distribution systems companies."

“The BizAps team demonstrated excellent business process knowledge together with an in-depth understanding of SAP. This coupled with the products they offered, really impressed us.”

"WNS' solution is clearly innovative and showcases how WNS understands our business and innovates to deliver business value."

"We transferred our IT development and support to WNS in 2012. In the process we have significantly reduced our IT spend, but at the same time, have leveraged WNS’s wide experience and coverage in multiple disciplines and their extensive knowledge of our industry and that of many others. Something we were unable to do on our own, or with previous vendors."

"Being a leader in safe driving analytics, Lytx appreciates that WNS uses data analytics itself to continuously improve quality and efficiency in supporting our business. We rely on the WNS team to review high volumes of business-critical content, and they consistently exceed our expectations."

"WNS had become an integral part in my former Company to achieving our goals in diverse areas, hence when I initiated a Global transformation process in Celebi I re connected with WNS to capitalize on their expertise and solution driven flexible business proposition."