"The ROI from customer retention is almost infinite, so to speak. It’s something that’s very important that we all should be doing. In the time we’ve been with Windsor Circle we’ve seen the percent of repeat customers and the percent of revenue from repeat buyers improve and expect to see …

"The Windsor Circle extension was super easy to install and we were able to launch campaigns immediately. All of our targeted campaigns with this tool have been incredibly successful. We've targeted purchasers who meet certain criteria to get a post-purchase survey. We've also done autoresponders that remind people to purchase …